Quality Manager in Telford

Quality Manager Telford Permanent Competitive Salary Monday to Friday – 37.5 hours per week Are you an experienced Quality Manager looking for your next challenge within a fast-paced manufacturing environment? We are recruiting on behalf of a well-established and successful manufacturing business that is seeking an experienced quality professional to lead and develop its Quality function. This is an excellent opportunity to join a growing organisation where quality, compliance and continuous improvement are central to its ongoing success. Reporting to the Operations Director, you will take ownership of the site's Quality Management Systems, lead internal and external audits, manage customer quality requirements, and drive continuous improvement initiatives across the business. You will also be responsible for leading a small quality team and ensuring that quality standards remain at the forefront of operations. The Quality Manager will be responsible for: * Managing and continuously improving the site's Quality Management Systems (QMS) * Leading internal and external audits and ensuring ongoing compliance with relevant standards and customer requirements * Managing customer complaints and ensuring effective investigations and resolutions are completed * Overseeing internal and external non-conformance processes * Conducting root cause analysis and implementing corrective and preventive actions * Identifying quality and compliance risks and driving improvement initiatives * Developing, implementing and maintaining quality procedures, systems and documentation * Leading, coaching and developing a small Quality team * Supporting continuous improvement projects across manufacturing operations Skills and Experience * Previous experience in a Quality Manager, Quality Assurance Manager, Quality & Compliance Manager or similar leadership role * Experience within a manufacturing environment * Strong experience managing Quality Management Systems * Experience leading internal, external and customer audits * Good understanding of quality standards, compliance processes and continuous improvement methodologies * Proven experience managing customer complaints, non-conformances and corrective action processes * Strong root cause analysis and problem-solving skills * Previous people management experience with the ability to lead, mentor and develop teams * Excellent communication and stakeholder management skills * Experience of BRC standards would be advantageous but is not essential The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make this known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: AA27051