At a Glance
- Tasks: Welcome visitors, manage calls, and provide essential admin support.
- Company: Join a dynamic team in a thriving Telford environment.
- Benefits: Competitive pay, flexible hours, and a supportive workplace culture.
- Other info: Great opportunity for career growth and to work in a diverse team.
- Why this job: Be the friendly face of the company and enhance your professional skills.
- Qualifications: Previous receptionist experience and strong IT skills required.
- Part Time Receptionist – Afternoon Hours
- Telford
- Permanent
- £13,875
- Monday to Friday 12.45pm – 5pm (12.15 - 4pm on Friday)
We are looking for a professional and organised Receptionist to join our team on a part-time basis.
As the first point of contact for visitors and callers, you will play an important role in creating a positive experience while providing administrative support across the business.
The successful candidate will also provide holiday and absence cover for the other part-time Receptionist so will require some extra hours just to cover the holiday period which is usually well planned in advance.
Key Responsibilities
- Reception
- Welcome visitors, contractors and suppliers in a friendly and professional manner.
- Answer, screen and transfer incoming telephone calls.
- Maintain visitor records and ensure site procedures are followed.
- Coordinate incoming and outgoing post, deliveries and courier services.
- Administration
- Provide day-to-day administrative support to managers and departments.
- Maintain accurate records, documents and filing systems.
- Organise meeting rooms and provide meeting support when required.
- Complete general administration including data entry, scanning, photocopying and document preparation.
- Arrange business travel, accommodation and transport bookings.
- Coordinate refreshments and catering for meetings when needed.
- Keep office supplies and refreshment areas well stocked.
- Update internal contact information and directories.
- Liaise with external contacts regarding routine administrative matters.
- Support HR administration, including onboarding paperwork, attendance records and internal communications.
- Maintain a tidy, professional reception and office environment.
- Assist with additional administrative tasks and projects as required.
- Compliance & Health and Safety
- Follow company policies and procedures relating to health and safety, quality, hygiene and environmental standards.
- Support compliance activities, audits and documentation where required.
- Help maintain a safe, organised and compliant working environment.
About You
You'll be organised, approachable and able to manage a varied workload while maintaining a professional and confidential approach.
Essential
- Previous experience in a receptionist or administrative position.
- Strong IT skills, including Microsoft Office (Word, Excel, Outlook and Power Point).
- Excellent communication and customer service skills.
- Strong organisational skills with the ability to prioritise tasks.
- High level of accuracy and attention to detail.
- Ability to work independently as well as part of a team.
- Professional, reliable and discreet when handling confidential information.
Desirable
- Business Administration qualification or equivalent.
- Experience working within a manufacturing or industrial environment.
- Familiarity with ERP or document management systems.
The application process
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce.
We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours.
If you do not hear from us within this time your details won’t be retained.
So, if you're not successful on this occasion, do continue to respond to future roles we advertise.
In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client.
Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.
Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.
Prince Personnel specialise in commercial, accounts and finance and technical recruitment.
With the best jobs around we are an independent agency working hard for you.
recruitment. With the best jobs around we are an independent agency working hard for you.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Receptionist – Afternoon Hours in Telford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Prince Personnel Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Prince Personnel Limited and let us see your personality shine through!
We think you need these skills to ace Part Time Receptionist – Afternoon Hours in Telford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Prince Personnel Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Prince Personnel Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Prince Personnel Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Prince Personnel Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Prince Personnel Limited will surely appreciate.
