HR Officer - Recruitment & Training in Sutton

An established national organisation is seeking an experienced Employee Relations Advisor to join its growing people team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing a varied caseload and partnering with managers to provide practical, commercial and legally compliant employee relations advice. The role offers a high degree of autonomy and responsibility, supporting a designated region of the UK while working remotely or on a hybrid basis.

You'll become a trusted advisor to managers, helping them navigate employee relations matters while coaching and developing their confidence to manage situations effectively themselves. If you enjoy problem-solving, prioritising competing demands and building strong working relationships, this could be an excellent next step in your HR career.

As Employee Relations Advisor, you will support managers across a wide range of employee relations matters, ensuring issues are handled consistently, professionally and in line with company policy and employment legislation:

• Performance and conduct issues
• Flexible working requests
• General employee relations enquiries

Rather than taking ownership of every case from start to finish, you will act as a coach and subject matter expert, equipping managers with the knowledge, confidence and tools to manage employee relations matters effectively within their own teams.

Your responsibilities will include:

• Provide timely, practical and commercially focused employee relations advice.
• Support managers through both informal and formal employee relations processes.
• Ensure compliance with employment legislation and internal policies.
• Produce and review employee relations documentation and correspondence.
• Maintain accurate records and case management data.
• Deliver coaching and guidance to managers to develop their employee relations capability.

Requirements:

• At least 3 years' HR Advisory or Employee Relations experience.
• Experience managing a varied and high-volume employee relations caseload.
• Strong understanding of UK employment legislation and HR best practice.
• Excellent communication and relationship-building skills.
• Good working knowledge of Microsoft Office.
• Experience within a shared services, advisory or centralised HR environment.
• Experience using HR systems or case management platforms.

Travel Requirements: Occasional travel will be required to maintain visibility and relationships with key stakeholders. Typically, this will involve visiting sites within your region once per quarter, with additional travel only required for more complex or sensitive cases. Where an overnight stay is necessary, accommodation and travel expenses will be fully covered.

If you're looking for a role where you can utilise your employee relations expertise, influence management decision-making and make a genuine impact within a large and diverse organisation, we'd love to hear from you.

We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.