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- Tasks: Handle customer calls, book appointments, and keep records in a friendly office.
- Company: Well-established client in Telford with a supportive work culture.
- Benefits: Earn £12.30 per hour for 37.5 hours a week, with potential for contract extension.
- Why this job: Join a dynamic team and enhance your customer service skills in a welcoming environment.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Temporary role with the possibility of extending your contract.
The predicted salary is between 12 - 16 £ per hour.
A well-established client in Telford is seeking a Customer Service Advisor for a temporary position. The role involves handling customer calls, booking appointments, and maintaining accurate records.
Ideal candidates will have strong communication skills and proven customer service experience. This position offers £12.30 per hour for 37.5 hours a week, in a friendly office environment with the potential for contract extension.
Customer Service Advisor - Temp Role (Office, Telford) in Shrewsbury employer: Prince Personnel Limited
Contact Detail:
Prince Personnel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Temp Role (Office, Telford) in Shrewsbury
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress appropriately for the interview. Even though it's a friendly office environment, looking smart shows that you take the opportunity seriously and respect the company's culture.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar as they make their decision.
We think you need these skills to ace Customer Service Advisor - Temp Role (Office, Telford) in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your past roles relate to the Customer Service Advisor position, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this temp role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Prince Personnel Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Advisor does. Familiarise yourself with handling customer calls, booking appointments, and maintaining records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided excellent service, and be ready to share those stories during the interview.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle an upset customer. Practising your responses can help you articulate your thoughts clearly and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
