At a Glance
- Tasks: Support customers, manage orders, and coordinate deliveries in a dynamic sales environment.
- Company: Well-established business north of Shrewsbury with a strong reputation.
- Benefits: Competitive salary, free parking, and a supportive work culture.
- Other info: Flexible working hours and opportunities for career development.
- Why this job: Join a growing team and make a real impact on customer experiences.
- Qualifications: Experience in sales administration or customer service is preferred.
The predicted salary is between 25200 - 30800 £ per year.
North of Shrewsbury – Free Parking £26,000 - £30,000 Permanent Monday – Friday, 8.30am – 4.30pm
Our client is a well-established and highly respected business based north of Shrewsbury, specialising in the manufacture and global supply of a unique, market-leading product. Due to continued growth and increasing demand, they are seeking a Sales & Logistics Administrator to join their team on a permanent basis. This is a varied and dynamic role, ideal for someone who enjoys working at the heart of customer service, sales coordination, and logistics. You will be responsible for delivering a high standard of support to customers, managing enquiries, processing orders, and coordinating deliveries to ensure a seamless customer experience.
Key Responsibilities:
- Act as the primary point of contact for UK customer enquiries, delivering a professional and timely service
- Prepare and issue quotations in collaboration with the Customer Service & Logistics Manager and Sales Director
- Liaise with internal teams and external partners to obtain accurate costings for products and transport
- Coordinate technical queries, ensuring prompt referral to the appropriate teams
- Provide clear, accurate, and up-to-date information to customers at all stages
- Assist with the preparation of collection and delivery documentation, and support product dispatch from the warehouse
- Organise UK deliveries using online portals and transport partners
- Build and maintain strong relationships with customers and business partners
- Gather and collate information required to onboard new customers, suppliers, and logistics partners
- Process sales orders, delivery and dispatch notes, pro-forma invoices, credit notes, and invoicing in a timely manner
- Raise and manage purchase orders and associated documentation for transport, warehousing, and related services
- Support ongoing improvements to departmental processes in line with business growth
- Maintain accurate filing systems and ensure compliance with data protection requirements
- Provide reception support, including greeting visitors and handling incoming calls and online enquiries
About You:
To be considered for this opportunity, you will have a strong background in sales administration and/or customer service, with a clear commitment to delivering excellent customer experiences. You will demonstrate:
- Exceptional attention to detail
- Strong organisational and communication skills
- A proactive, self-motivated, and flexible approach
- Patience and a customer-focused mindset
Previous experience within logistics would be advantageous but is not essential.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us:
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: DE26938
Sales and Logistics Administrator employer: Prince Personnel Limited
Join a dynamic and growing commercial business in South Shropshire, where your role as a Key Accounts Administrator will be pivotal in enhancing customer experiences. We pride ourselves on fostering a supportive work culture that encourages professional growth and development, offering competitive salaries and a collaborative environment that values each team member's contributions.
