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- Tasks: Engage with customers and drive sales in the Aftermarket Department.
- Company: Join a leading UK manufacturer with over 50 years of excellence.
- Benefits: Enjoy hybrid working options and a competitive salary up to £27,000.
- Why this job: Be part of a dynamic team focused on customer satisfaction and growth.
- Qualifications: Looking for organised, driven individuals with a passion for sales and service.
- Other info: Permanent position with a Monday to Friday schedule, 37.5 hours per week.
The predicted salary is between 21600 - 37800 £ per year.
Sales and Customer Service Executive Aftermarket Department
Telford
Permanent
Up to GBP27,000 DOE
Monday Friday 37.5 hours per week hybrid working available.
Are you a driven, organised, and customer-focused individual with a passion for sales and service? This is your opportunity to join a market-leading UK manufacturer based in Telford. With a strong reputation built over five decades and continued growth through innovation and acquisitions, this company offers a dynamic and supportive environment with real opportunities for personal and professional development.
This role forms part of a growing department within a fast-paced organisation that values collaboration, initiative, and customer excellence. Employees also benefit from charitable initiatives, national fundraising activities, and the ability to nominate causes for support.
Responsibilities and duties will include, but not limited to:
- Handle enquiries from both new and existing customers from quotation through to order receipt, processing, and work order generation.
- Provide accurate advice on product availability, pricing, and full service of products.
- Convert quotations into sales through proactive customer engagement.
- Actively seek and develop new customer relationships to grow sales.
- Manage key accounts and carry out related administrative duties.
- Support continuous improvement in customer service, quotation and order processing, and conversion rates.
- Contribute to the growth and development of a rapidly expanding department.
Skills and Experience
Required:
- Minimum 3 years in a sales and customer service role with similar responsibilities.
- Proficient in Microsoft Office applications.
- Good standard of education GCSEs in Maths and English (grade C or above).
- Excellent telephone manner and strong communication skills at all levels.
- Strong organisational and time management skills.
- Confident sales ability with a clear, concise pitch and strong administrative follow-through.
- Self-sufficient, motivated, and able to perform well under pressure.
- Receptive to feedback and willing to grow with the role.
This is more than just a sales role it s a chance to make a real impact within a growing team in a company that values continuous improvement, and employee wellbeing. If you re ready to grow your career in a high-performance environment, we d love to hear from you.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we\’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won t be retained. So, if you\’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: DE25699
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Sales and Customer Service Executive - Aftermarket Department employer: Prince Personnel Limited
Contact Detail:
Prince Personnel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Service Executive - Aftermarket Department
✨Tip Number 1
Research the company thoroughly before your interview. Understand their products, values, and market position. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare specific examples from your past experiences that showcase your sales and customer service skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your potential.
✨Tip Number 3
Practice common interview questions related to sales and customer service. Think about how you would handle difficult customers or close a sale, as these scenarios are likely to come up during your interview.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. A positive attitude can set you apart from other candidates, so express your excitement about the opportunity to contribute to their success.
We think you need these skills to ace Sales and Customer Service Executive - Aftermarket Department
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Sales and Customer Service Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your relevant sales and customer service experience. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that demonstrate your customer focus and sales skills, making sure to connect them to the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Prince Personnel Limited
✨Showcase Your Customer Focus
As a Sales and Customer Service Executive, it's crucial to demonstrate your customer-centric approach. Prepare examples of how you've successfully resolved customer issues or improved their experience in previous roles.
✨Highlight Your Sales Achievements
Be ready to discuss your sales experience and any targets you've met or exceeded. Use specific metrics to illustrate your success, as this will show the interviewer that you can drive results.
✨Research the Company
Familiarise yourself with the company's products and services, especially those in the aftermarket department. Understanding their market position and competitors will help you answer questions more effectively and show your genuine interest.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide clear, concise examples.
