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- Tasks: Join a dynamic team as a Sales Administrator, processing orders and ensuring top-notch customer service.
- Company: Be part of a well-established global client in Telford, known for its commitment to quality.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: This role offers a chance to develop skills in a fast-paced setting while making a real impact.
- Qualifications: Previous experience in customer service or sales admin is preferred; strong communication skills are essential.
- Other info: We promote an inclusive recruitment process and welcome applicants from diverse backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
We are working with our well-established global client based in Telford who currently have a fantastic opportunity to join their team as a Sales Administrator. This is a fantastic opportunity to join a fast-paced sales operations team where you will be the link between customers, Field Sales Managers and internal departments, ensuring the smooth and accurate processing of orders and maintaining the company’s high standards of service.
Responsibilities include, but are not limited to:
- Accurately processing customer orders, invoices, and handling complaints.
- Managing export sales documentation and declarations for non-UK clients.
- Using SAP (or similar systems) for order processing and tracking.
- Liaising with Planning, Logistics, and Accounts teams to ensure timely order fulfilment.
- Scheduling and monitoring customer deliveries.
- Keeping despatch records up to date.
- Supporting Field Sales Managers with inbound telephone enquiries.
- Upholding quality standards in every customer interaction.
Skills and Experience:
- Previous experience in a customer service or sales admin role.
- Good understanding of sales order processing systems.
- Experience with SAP or a similar CRM system (preferred).
- Strong Microsoft Office skills, particularly Excel and Word.
- Organised, proactive, and able to work under pressure.
- Excellent written and verbal communication.
- Confident on the phone with a positive, team-focused attitude.
The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us: Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Sales Administrator employer: Prince Personnel Limited
Contact Detail:
Prince Personnel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with SAP or similar CRM systems before applying. Since the role requires experience with these systems, having a basic understanding will help you stand out during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these tools is crucial for managing orders and documentation effectively.
✨Tip Number 3
Prepare to discuss your previous customer service or sales admin experiences in detail. Think of specific examples where you successfully handled complaints or processed orders to demonstrate your capabilities.
✨Tip Number 4
Showcase your organisational skills by preparing questions about how the team manages order fulfilment and customer interactions. This will highlight your proactive approach and genuine interest in the role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales administration. Emphasise your familiarity with sales order processing systems and any experience with SAP or similar CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and ability to work under pressure. Mention specific examples of how you've maintained high standards of service in previous roles.
Highlight Communication Skills: Since excellent written and verbal communication is crucial for this role, ensure you demonstrate these skills in your application. Use clear and concise language, and provide examples of successful customer interactions.
Follow Application Instructions: Pay close attention to the application process outlined by the company. Ensure you submit all required documents and adhere to any specific instructions they provide to avoid any delays in your application.
How to prepare for a job interview at Prince Personnel Limited
✨Know Your Systems
Familiarise yourself with SAP or similar CRM systems before the interview. Being able to discuss your experience with these tools will show that you are prepared and understand the technical aspects of the role.
✨Demonstrate Customer Service Skills
Prepare examples from your previous roles where you successfully handled customer orders or complaints. Highlighting your ability to maintain high service standards will resonate well with the interviewers.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. Providing specific examples of how you've kept records up to date or managed multiple responsibilities will be beneficial.
✨Communicate Effectively
Practice your verbal and written communication skills. Since the role involves liaising with various teams and customers, demonstrating your ability to communicate clearly and confidently will be key during the interview.
