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For Companies At a Glance
- Tasks: Support customers and manage inquiries with a friendly approach.
- Company: Join a successful client in Shrewsbury known for their excellent service.
- Benefits: Earn £13.50 per hour with potential for longer-term employment.
- Why this job: Great opportunity to develop skills in a supportive environment while making a difference.
- Qualifications: No specific experience required, just a positive attitude and willingness to learn.
- Other info: Temporary role with Monday to Friday hours, perfect for students.
Customer Service Administrator
Shrewsbury
Temporary minimum of 3 months
Monday-Friday, 8:00am5:00pm
£13.50 per hour
Our successful client based in Shrewsbury are looking for an Administrator to join them on a temporary basis. The requirement will be for at least 3 months and there is a possibility that it could become a longer-term opportunity. This role be to provide a communication channel to your a…
Customer Service Administrator employer: Prince Personnel Limited
Contact Detail:
Prince Personnel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company’s values and mission. When you understand what they stand for, you can tailor your conversations to show how your personal values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your communication skills, as this role heavily relies on effective interaction. Consider role-playing scenarios with a friend or family member to build confidence in handling customer inquiries and complaints.
✨Tip Number 3
Research common customer service challenges and think of examples from your past experiences where you successfully resolved similar issues. This will help you demonstrate your problem-solving abilities during any interviews.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the Customer Service Administrator role.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Administrator position. Tailor your application to highlight relevant skills and experiences.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that showcase your ability to handle customer inquiries and administrative tasks effectively.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Prince Personnel Limited
✨Research the Company
Before your interview, take some time to learn about the company and its values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about common customer service scenarios and how you would handle them. Be ready to discuss your previous experience and how it relates to the role of a Customer Service Administrator.
✨Showcase Your Communication Skills
As a Customer Service Administrator, strong communication skills are essential. During the interview, demonstrate your ability to articulate your thoughts clearly and listen actively to the interviewer.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the position and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or opportunities for growth.
