At a Glance
- Tasks: Supervise charity shops, support managers, and maximise income through great customer service.
- Company: The Prince of Wales Hospice, dedicated to providing specialist palliative care.
- Benefits: Generous annual leave, training opportunities, and staff wellbeing support.
- Other info: Join a passionate team and enjoy discounts on meals and gym memberships.
- Why this job: Make a real difference in the community while developing your retail career.
- Qualifications: Retail experience, strong customer service skills, and a flexible attitude.
The predicted salary is between 24000 - 36000 £ per year.
Location: Pontefract, West Yorkshire, United Kingdom
Location: Across our 10 charity shops within the Five Towns area
Are you a retail professional with a passion for customer service and a heart for charity? The Prince of Wales Hospice is looking for a Mobile Shop Supervisor to support our network of 10 retail shops.
At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.
About the Role
In this varied and rewarding role, you’ll be covering for Shop Managers during periods of absence and supporting ongoing operational needs across multiple sites. You’ll help maximise income through great customer service, attractive merchandising and effective stock handling, all while championing our Hospice’s vital work in the community.
To succeed in this role, you will:
- Have retail experience and strong customer service skills
- Be able to merchandise stock effectively and handle donations
- Be friendly, flexible, and able to work independently
- Be willing to work across multiple locations local to the Hospice
- Have a full driving licence and access to your own vehicle (desirable)
A commitment to the Hospice’s values and mission
Why You’ll Love Working With Us:
- All of our staff felt they make a real difference and are proud to work for the Hospice
- 97% of employees said they enjoy working with our team
- You’ll become part of a passionate team helping raise vital funds to support patients and families across our community.
- We offer training, support, and a chance to develop your retail career while making a real difference.
Benefits include:
- 27 days annual leave plus bank holidays (pro rata)
- Ongoing learning and development opportunities
- Enhanced sick pay and contributory pension scheme
- Staff wellbeing support, including Employee Assistance Programme
- Eligibility for Blue Light Card discounts
- Discounted on-site meals during working hours (at the Hospice only)
- Discounted local gym memberships
- Ongoing training and career development opportunities
- Annual salary review
For more information or an informal chat about the role, please contact Kevin Hogarth, Retail Operations Manager:
Closing date: Sunday 11th January 2026 at 11:59pm
We are conducting interviews throughout the listing and may close applications early.
Please note: any job offer will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and providing Right to Work in the UK and 2 references.
Mobile Shop Supervisor in Pontefract employer: Prince of Wales Hospice
At The Prince of Wales Hospice, we pride ourselves on being an exceptional employer, offering a supportive and fulfilling work environment where our staff truly make a difference in the community. With a strong focus on employee wellbeing, ongoing training, and career development opportunities, our team enjoys a collaborative culture that values each member's contribution. Located in Pontefract, you will be part of a passionate group dedicated to providing vital palliative care while enjoying generous benefits such as 27 days annual leave, enhanced sick pay, and discounts on local services.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Shop Supervisor in Pontefract
✨Tip Number 1
Get to know the charity and its mission! Before your interview, spend some time learning about The Prince of Wales Hospice and what they stand for. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Show off your retail skills! During the interview, be ready to share specific examples of how you've excelled in customer service or merchandising in past roles. We want to see how you can bring that experience to the Mobile Shop Supervisor position.
✨Tip Number 3
Be flexible and ready to adapt! Since this role involves working across multiple locations, highlight your ability to handle different environments and challenges. Share stories that demonstrate your adaptability and problem-solving skills.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, take the opportunity to ask about the team culture or ongoing training opportunities. This shows you're engaged and serious about making a difference with us at the Hospice.
We think you need these skills to ace Mobile Shop Supervisor in Pontefract
Some tips for your application 🫡
Show Your Passion for Charity:When writing your application, let your passion for charity shine through! We want to see how your values align with our mission at The Prince of Wales Hospice. Share any relevant experiences that highlight your commitment to making a difference.
Highlight Your Retail Experience:Make sure to emphasise your retail experience and customer service skills in your application. We’re looking for someone who can effectively merchandise stock and handle donations, so give us examples of how you've done this in the past!
Be Friendly and Flexible:We love a friendly face! In your application, convey your ability to work independently and adapt to different situations. Mention any experiences where you’ve had to be flexible or take on new challenges across multiple locations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Prince of Wales Hospice
✨Know Your Charity
Before the interview, take some time to research The Prince of Wales Hospice and its mission. Understanding their values and the impact they have on the community will help you connect your passion for charity with the role.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you provided excellent customer service or effectively managed stock. This will demonstrate your capability to handle the responsibilities of a Mobile Shop Supervisor.
✨Flexibility is Key
Since this role involves working across multiple locations, be prepared to talk about your flexibility and adaptability. Share instances where you successfully managed changes in your work environment or took on new challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
