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- Tasks: Support reception services and assist in People and Culture functions.
- Company: Join The Prince of Wales Hospice, a caring environment for palliative care.
- Benefits: 27 days annual leave, supportive team, and hands-on experience.
- Other info: Dynamic role with opportunities to engage with volunteers and staff.
- Why this job: Make a difference in people's lives while developing your skills.
- Qualifications: Experience in admin or customer service, strong communication skills.
The predicted salary is between 24000 - 28000 £ per year.
Location: The Prince of Wales Hospice, WF8 4BG
We are looking for a People and Culture Assistant to join our team and play a key role in supporting both our reception service and People and Culture function. At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.
Responsibilities
- This is a varied and hands-on role where you will work closely with our Volunteers Coordinator to maintain a professional and welcoming reception service through the support and organisation of reception volunteers.
- You will manage rotas, provide guidance and training, and step in to provide reception cover when required (particularly on weekends).
- Alongside this, you will provide high-quality administrative support across the People and Culture function, ensuring HR systems, records and processes are maintained accurately and confidentially.
- You will play an important role in supporting both employees and volunteers, helping to create a positive and supportive working environment.
To succeed in this role, you will:
- Have experience in administrative or office-based roles
- Have experience providing customer-facing or reception services
- Be highly organised, with the ability to plan, coordinate and manage rotas effectively
- Have excellent communication skills, with the ability to engage professionally and compassionately with a wide range of people
- Be confident using IT systems, including Microsoft Office and HRIS
- Have strong attention to detail and the ability to manage confidential information appropriately
- Be able to prioritise workload and manage competing demands
- Have a proactive, solutions-focused approach
- Be willing and able to provide hands-on reception cover during weekends
Benefits
27 days annual leave plus
People and Culture Assistant in London employer: Prince of Wales Hospice
Contact Detail:
Prince of Wales Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People and Culture Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace People and Culture Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People and Culture Assistant role. Highlight any admin or customer service experience you have, and don’t forget to mention your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in palliative care and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: Since this role involves engaging with a variety of people, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past interactions, let us see your compassionate side!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Prince of Wales Hospice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a People and Culture Assistant. Familiarise yourself with the key tasks like managing rotas and providing reception cover. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Communication Skills
Since this role involves engaging with a variety of people, be prepared to discuss examples of how you've effectively communicated in previous roles. Think about times when you’ve had to handle difficult situations or provide support, as these stories will highlight your compassionate approach.
✨Demonstrate Your Organisational Skills
Bring examples of how you've successfully managed competing demands in past positions. Whether it’s coordinating schedules or maintaining records, showing that you can keep things organised will be crucial for this role. Consider preparing a brief overview of a time you juggled multiple tasks effectively.
✨Be Ready to Discuss IT Proficiency
As the role requires confidence in using IT systems, brush up on your knowledge of Microsoft Office and any HRIS you’ve used. Be ready to explain how you’ve utilised these tools in your previous jobs to streamline processes or improve efficiency.