At a Glance
- Tasks: Administer and optimise Jira & Confluence environments while supporting Agile teams.
- Company: Join a leading tech firm focused on innovative solutions and collaboration.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Ideal for UK nationals; great commuting options from Stevenage.
- Why this job: Be at the forefront of tech, enhancing team productivity and driving project success.
- Qualifications: Bachelor's degree in a relevant field and experience with Jira and Confluence.
The predicted salary is between 63000 - 77000 £ per year.
- We are looking for an experienced
- Jira & Confluence AMS Technical Lead with strong expertise in
Jira Software, Jira Service Management (JSM), Confluence, Atlassian Cloud/Data Center, administration, migration, and L2/L3 support .
Key Skills
- Jira Software Administration
- Scrum & Kanban Boards
- Incident & Problem Management
Key Responsibilities
- Administer Jira Software, JSM, and Confluence environments.
- Configure and maintain projects, issue types, workflows, screens, field configurations, permissions, notification schemes, and security schemes.
- Create and manage Confluence spaces, templates, knowledge bases, and content governance.
- Manage users, groups, roles, and access permissions.
- Configure Scrum and Kanban boards, dashboards, filters, reports, and Advanced Roadmaps.
- Provide Jira best-practice guidance and process improvements to Agile teams.
- Provide L2/L3 support for Jira, Confluence, and JSM platforms.
- Troubleshoot workflow, permission, integration, and platform-related issues.
- Monitor application health, performance, backups, and maintenance activities.
- Manage incidents, service requests, and enhancement activities within defined SLAs.
- Support user onboarding, training, and technical documentation.
- Work with JCMA and CCMA migration tools.
Educational Qualification
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
Security & Eligibility Requirements
UK National required due to customer environment and security requirements.
- Candidates who have previously held
SC Clearance or are eligible to obtain SC Clearance will be preferred.
- Candidate should be based within reasonable commuting distance of
Stevenage or be willing to travel regularly to the Stevenage office/customer site when required.
#Hiring #Jira #Confluence #Jira Administrator #Confluence Administrator #Atlassian #JSM #Jira Service Management #Atlassian Cloud #Data Center #Jira Automation #JQL #RESTAPI #JCMA #CCMA #Technical Lead #AMS #L3Support #SCClearance #UKJobs #London Jobs #Stevenage Jobs #Contract Jobs
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Atlassian Administration in Stevenage employer: PRIMUS Global Solutions (PRIMUS UK & Europe)
At PRIMUS Global Solutions, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. Located in the picturesque town of Burgess Hill, our team enjoys a supportive environment with ample opportunities for professional growth and development, alongside competitive benefits that enhance work-life balance. Join us to be part of a forward-thinking company where your contributions truly matter and you can thrive in your career.
Contact Details:
PRIMUS Global Solutions (PRIMUS UK & Europe) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Atlassian Administration in Stevenage
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what PRIMUS Global Solutions (PRIMUS UK & Europe) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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✨Direct Apply to PRIMUS Global Solutions (PRIMUS UK & Europe)
Let's not forget to apply directly through the PRIMUS Global Solutions (PRIMUS UK & Europe) website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Atlassian Administration in Stevenage
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at PRIMUS Global Solutions (PRIMUS UK & Europe).
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at PRIMUS Global Solutions (PRIMUS UK & Europe). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at PRIMUS Global Solutions (PRIMUS UK & Europe)
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
