At a Glance
- Tasks: Manage and coordinate Change Management processes in a dynamic ITIL environment.
- Company: Join a forward-thinking team focused on technology governance.
- Benefits: Competitive salary, professional development, and a collaborative work culture.
- Other info: Ideal for those passionate about governance and operational excellence.
- Why this job: Make a real impact by driving process improvements and ensuring service stability.
- Qualifications: Understanding of ITIL principles and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for a detail-oriented Change Management professional to join our team and drive effective governance of technology changes within an ITIL-based environment. Note: SC Cleared OR Eligible for SC Clearance candidates needed.
Key Responsibilities
- Manage and coordinate end-to-end Change Management processes
- Review, assess, communicate, and close technical changes within SLA timelines
- Ensure changes are risk assessed, prioritised, and approved appropriately
- Identify and manage risks/issues to minimise service impact
- Communicate planned changes to stakeholders and customers
- Drive continual process improvement and operational excellence
- Collaborate with Service Managers, Operational Leads, Project Managers, Customers, and Suppliers
Skills & Experience
- Good understanding of ITIL Change Management principles
- ITIL v4 Foundation certification preferred
- Strong planning, organisation, and stakeholder management skills
- Excellent communication and analytical abilities
- Ability to work in a fast-paced operational environment
If you’re passionate about process governance, service stability, and continuous improvement, we’d love to hear from you.
Change Manager in Portsmouth employer: PRIMUS Global Solutions (PRIMUS UK & Europe)
As a Change Manager in our dynamic team, you will thrive in a supportive work culture that prioritises professional development and continuous improvement. We offer competitive benefits, including flexible working arrangements and opportunities for SC clearance, ensuring you can grow your career while contributing to impactful technology governance in a collaborative environment.
Contact Details:
PRIMUS Global Solutions (PRIMUS UK & Europe) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for Change Management roles. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by brushing up on your ITIL knowledge. Make sure you can discuss how you've applied Change Management principles in past roles. We want to see your passion for process governance shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. When you find a role that excites you, apply through our website to streamline your application process and increase your chances of getting noticed.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Change Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ITIL Change Management principles. We want to see how you've managed change processes in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about process governance and how your skills align with our needs. Keep it engaging and relevant to the role.
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey complex information clearly. We love candidates who can articulate their thoughts well, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PRIMUS Global Solutions (PRIMUS UK & Europe)
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL Change Management principles. Be ready to discuss how you've applied these in past roles, and think of specific examples where you’ve managed changes effectively. This will show that you’re not just familiar with the theory but can also put it into practice.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific change management scenarios. Think through potential risks and issues that could arise during a change process and how you would mitigate them. This will demonstrate your analytical abilities and proactive approach.
✨Showcase Your Communication Skills
As a Change Manager, you'll need to communicate with various stakeholders. Prepare to give examples of how you've successfully communicated planned changes in the past. Highlight any experience you have in managing stakeholder expectations and keeping everyone informed throughout the process.
✨Emphasise Continuous Improvement
Be ready to discuss how you’ve driven continual process improvement in previous roles. Share specific initiatives you’ve led or contributed to that enhanced operational excellence. This will align perfectly with the company’s focus on service stability and improvement.