Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome patients and manage appointments using EMIS Web in a busy GP practice.
- Company: Friendly GP practice dedicated to high-quality patient care.
- Benefits: Supportive team environment and opportunities for professional growth.
- Other info: Located near Chalk Farm underground station, with excellent career development potential.
- Why this job: Join a compassionate team and make a difference in patient care.
- Qualifications: Experience in healthcare and proficiency in EMIS Web required.
The predicted salary is between 24000 - 36000 £ per year.
We are a busy, friendly GP practice committed to delivering high-quality patient care in a supportive team environment. We are currently seeking a motivated and professional Receptionist/Administrator with experience using EMIS Web to join our front‑of‑house team.
Main duties of the job:
- Greeting and assisting patients in person and over the phone
- Booking, amending and cancelling appointments using EMIS Web
- Handling patient queries efficiently and confidentially
- Processing repeat prescription requests
- Supporting the clinical and administrative team with day‑to‑day duties
- Maintaining accurate, up‑to‑date patient records
- Managing incoming and outgoing correspondence
Qualifications:
- Previous experience working in a GP surgery or healthcare environment
- Proficient in using EMIS Web; experience working with EMIS required
- Experience working with Docman
- Excellent communication and interpersonal skills
- Strong attention to detail and the ability to multitask in a fast‑paced environment
- Professional, compassionate, and patient‑focused approach
- Confidentiality awareness and understanding of data protection (GDPR)
- Knowledge of NHS systems and procedures
- Basic understanding of medical terminology
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist/Administrator employer: Primrose Hill Surgery
Contact Detail:
Primrose Hill Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the GP practice. Familiarise yourself with their values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and administration. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your EMIS Web skills! Since experience with EMIS Web is a must-have, be ready to discuss specific examples of how you've used it in previous roles. Highlight any challenges you faced and how you overcame them to demonstrate your problem-solving abilities.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist/Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a GP surgery or healthcare environment. We want to see how your skills align with the role, especially your proficiency in EMIS Web and Docman.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about patient care and how your professional, compassionate approach makes you a great fit for our team.
Show Off Your Communication Skills: As a Receptionist/Administrator, communication is key. Use clear and concise language in your application to demonstrate your excellent interpersonal skills and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Primrose Hill Surgery
✨Know Your EMIS Web Inside Out
Since the role requires proficiency in EMIS Web, make sure you brush up on its features and functionalities. Familiarise yourself with common tasks like booking and amending appointments, as well as handling patient queries. This will not only boost your confidence but also show the interviewers that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Receptionist/Administrator, you'll be the first point of contact for patients. Practice clear and friendly communication, both in person and over the phone. Think about examples from your past experience where you effectively handled patient queries or resolved issues, and be ready to share these during the interview.
✨Demonstrate Your Attention to Detail
In a busy GP practice, attention to detail is crucial. Prepare to discuss how you've managed accurate patient records and processed prescriptions in previous roles. You might even want to bring along a few examples of how your meticulous nature has positively impacted your work.
✨Understand Confidentiality and Data Protection
With patient confidentiality being paramount, brush up on GDPR and data protection principles. Be prepared to discuss how you ensure confidentiality in your work and why it's important in a healthcare setting. This will show that you take the responsibility seriously and understand the implications of handling sensitive information.