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- Tasks: Welcome patients, manage appointments, and provide top-notch support.
- Company: A busy GP practice in Greater London with a patient-focused approach.
- Benefits: Supportive work environment and opportunities for personal growth.
- Other info: Join a dynamic team dedicated to excellent patient service.
- Why this job: Make a difference in patient care while developing your admin skills.
- Qualifications: Experience in healthcare, EMIS Web proficiency, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
A busy GP practice in Greater London is seeking an experienced Receptionist/Administrator to join their team. Responsibilities include greeting patients, managing appointments, and handling queries with a focus on patient care.
The ideal candidate will have a background in healthcare, be proficient in EMIS Web and Docman, and possess excellent communication skills. This role is perfect for someone who values patient-focused care and thrives in a supportive environment.
GP Practice Front Desk & Admin Specialist (EMIS Expert) employer: Primrose Hill Surgery
Contact Detail:
Primrose Hill Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Practice Front Desk & Admin Specialist (EMIS Expert)
✨Tip Number 1
Make sure to research the GP practice before your interview. Knowing their values and how they prioritise patient care will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice your communication skills! Since this role involves greeting patients and handling queries, being able to convey information clearly and empathetically is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Highlight your EMIS Web and Docman experience during interviews. Be ready to share specific examples of how you've used these systems to improve patient interactions or streamline admin tasks in your previous roles.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and connect with potential employers. Plus, it shows you're proactive and serious about landing the job.
We think you need these skills to ace GP Practice Front Desk & Admin Specialist (EMIS Expert)
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in healthcare, especially if you've worked with EMIS Web and Docman. We want to see how your background makes you the perfect fit for our busy GP practice.
Be Patient-Focused: Since this role is all about patient care, let us know how you prioritise patients in your work. Share examples of how you've handled queries or managed appointments with a focus on providing excellent service.
Keep It Clear and Concise: When writing your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you're the right candidate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Primrose Hill Surgery
✨Know Your EMIS Inside Out
Since the role requires proficiency in EMIS Web and Docman, make sure you brush up on these systems before the interview. Familiarise yourself with common tasks and any recent updates to the software, so you can confidently discuss your experience and how you can use these tools to enhance patient care.
✨Showcase Your Patient Care Skills
This position is all about patient-focused care, so be ready to share specific examples of how you've provided excellent service in previous roles. Think about times when you went above and beyond for a patient or resolved a challenging situation effectively.
✨Prepare for Common Reception Scenarios
Anticipate questions related to handling difficult patients or managing a busy reception area. Practise your responses to these scenarios, highlighting your communication skills and ability to stay calm under pressure. This will show that you're ready for the fast-paced environment of a GP practice.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the practice and its values. Inquire about their approach to patient care or how they support their staff in delivering excellent service. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.