Service Now Consultant

Senior Consultant – Software Asset Management & ServiceNow

📍 UK-based | Remote-first with hybrid options

🕒 Full-time | Salary: £80,000 – £90,000

We’re looking for an experienced SAM professional with proven expertise in ServiceNow SAM Pro to deliver transformational software asset management solutions for enterprise clients. This role blends high-level strategy, hands-on delivery, and client-facing consultancy to help organisations gain control of their software estates, reduce risk, and optimise spend.

Your Role

• Lead the end-to-end delivery of SAM services using ServiceNow SAM Pro – from implementation to BAU operations
• Act as a trusted advisor to clients, offering insight into software licensing, audit defence, and SAM maturity improvements
• Deliver complex Effective Licence Positions (ELPs) across tier 1 vendors such as Microsoft, Oracle, SAP, and IBM
• Work with clients to assess SAM processes, recommend improvements, and align asset management to business objectives
• Scope and manage multi-workstream projects, ensuring accurate and timely delivery in line with Statements of Work
• Create high-impact deliverables including licensing assessments, stakeholder presentations, and remediation plans
• Mentor junior consultants and support the ongoing enhancement of our delivery methodology and internal processes

What You’ll Bring

• At least five years of experience in Software Asset Management consulting, working with enterprise organisations
• ServiceNow SAM Pro implementation, configuration, and operational experience (essential)
• Strong track record of audit defence and managing complex licensing scenarios
• Deep understanding of SAM processes, maturity assessments, and vendor licensing frameworks
• Experience with tier 1 software vendors such as Microsoft, Oracle, SAP, or IBM
• Excellent communication and presentation skills, with confidence engaging senior stakeholders
• Strong organisational ability and commercial awareness

Preferred (but not essential)

• ServiceNow certifications (e.g. CIS – Software Asset Management, System Administrator)
• ITIL v3 or v4 Foundation certification
• Experience mentoring or training junior consultants