Service Now Consultant
Service Now Consultant

Service Now Consultant

Full-Time 64000 - 76000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead software asset management projects and deliver solutions using ServiceNow SAM Pro.
  • Company: Join a remote-first consultancy focused on transforming enterprise software asset management.
  • Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact by optimising software spend and advising top-tier clients.
  • Qualifications: Five years in SAM consulting with ServiceNow experience; strong communication skills required.
  • Other info: Mentorship opportunities available for junior consultants.

The predicted salary is between 64000 - 76000 £ per year.

We’re looking for an experienced SAM professional with proven expertise in ServiceNow SAM Pro to deliver transformational software asset management solutions for enterprise clients. This role blends high-level strategy, hands-on delivery, and client-facing consultancy to help organisations gain control of their software estates, reduce risk, and optimise spend.

Your Role

  • Lead the end-to-end delivery of SAM services using ServiceNow SAM Pro – from implementation to BAU operations
  • Act as a trusted advisor to clients, offering insight into software licensing, audit defence, and SAM maturity improvements
  • Deliver complex Effective Licence Positions (ELPs) across tier 1 vendors such as Microsoft, Oracle, SAP, and IBM
  • Work with clients to assess SAM processes, recommend improvements, and align asset management to business objectives
  • Scope and manage multi-workstream projects, ensuring accurate and timely delivery in line with Statements of Work
  • Create high-impact deliverables including licensing assessments, stakeholder presentations, and remediation plans
  • Mentor junior consultants and support the ongoing enhancement of our delivery methodology and internal processes

What You’ll Bring

  • At least five years of experience in Software Asset Management consulting, working with enterprise organisations
  • ServiceNow SAM Pro implementation, configuration, and operational experience (essential)
  • Strong track record of audit defence and managing complex licensing scenarios
  • Deep understanding of SAM processes, maturity assessments, and vendor licensing frameworks
  • Experience with tier 1 software vendors such as Microsoft, Oracle, SAP, or IBM
  • Excellent communication and presentation skills, with confidence engaging senior stakeholders
  • Strong organisational ability and commercial awareness

Preferred (but not essential)

  • ServiceNow certifications (e.g. CIS – Software Asset Management, System Administrator)
  • ITIL v3 or v4 Foundation certification
  • Experience mentoring or training junior consultants

Service Now Consultant employer: Primis

As a leading employer in the software asset management sector, we offer a dynamic and supportive work culture that prioritises employee growth and development. Our remote-first approach, complemented by hybrid options, allows for flexibility while fostering collaboration among teams. With competitive salaries and opportunities to mentor junior consultants, you will be part of a forward-thinking organisation dedicated to delivering impactful solutions for enterprise clients.
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Contact Detail:

Primis Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Now Consultant

✨Tip Number 1

Network with professionals in the Software Asset Management field, especially those who have experience with ServiceNow. Attend industry events or webinars to connect with potential colleagues and learn about their experiences.

✨Tip Number 2

Familiarise yourself with the latest trends and updates in ServiceNow SAM Pro. This will not only enhance your knowledge but also demonstrate your commitment to staying current in the field during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed complex licensing scenarios or delivered effective licence positions in previous roles. Real-world examples can set you apart from other candidates.

✨Tip Number 4

Consider obtaining relevant certifications, such as CIS – Software Asset Management or ITIL v3/v4 Foundation. These credentials can bolster your profile and show your dedication to professional development.

We think you need these skills to ace Service Now Consultant

ServiceNow SAM Pro Implementation
Software Asset Management Expertise
Audit Defence Strategies
Complex Licensing Management
Stakeholder Engagement
Project Management
Process Improvement
Licensing Assessment
Communication Skills
Presentation Skills
Organisational Skills
Commercial Awareness
Mentoring and Training
ITIL Foundation Certification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Software Asset Management and specifically mentions your expertise with ServiceNow SAM Pro. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about Software Asset Management and how your previous experiences align with the role. Mention specific projects where you've successfully delivered SAM solutions or improved processes.

Showcase Relevant Experience: When detailing your work history, focus on your achievements in managing complex licensing scenarios and audit defence. Provide quantifiable results where possible, such as cost savings or efficiency improvements.

Prepare for Potential Questions: Anticipate questions related to your experience with tier 1 vendors and your approach to mentoring junior consultants. Be ready to discuss specific examples that demonstrate your skills and knowledge in these areas.

How to prepare for a job interview at Primis

✨Showcase Your Expertise

Make sure to highlight your experience with ServiceNow SAM Pro and any relevant projects you've led. Be prepared to discuss specific examples of how you've delivered software asset management solutions and the impact they had on previous clients.

✨Understand the Client's Needs

Research the company and its clients before the interview. Understand their business objectives and challenges in software asset management. This will help you tailor your responses and demonstrate that you can act as a trusted advisor.

✨Prepare for Technical Questions

Expect questions about complex licensing scenarios and audit defence strategies. Brush up on your knowledge of tier 1 vendors like Microsoft, Oracle, SAP, and IBM, and be ready to discuss how you've navigated these situations in the past.

✨Demonstrate Communication Skills

Since this role involves engaging with senior stakeholders, practice articulating your thoughts clearly and confidently. Prepare to present a mock stakeholder presentation or a licensing assessment to showcase your communication and presentation skills.

Service Now Consultant
Primis
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  • Service Now Consultant

    Full-Time
    64000 - 76000 £ / year (est.)

    Application deadline: 2027-05-28

  • P

    Primis

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