Primis in London is seeking a Senior Customer Success Manager to own and grow a portfolio of 20–30 key accounts across IT, Security, Data, and AI services. You will lead onboarding, identify upsell opportunities, and deliver strategic reviews to demonstrate value.
Join a fast-scaling MSP with hybrid working in London. The role requires 5+ years in customer success, strong stakeholder engagement, and a track record of hitting retention and revenue targets.
#J-18808-Ljbffr
Senior Customer Success Manager - IT & AI, Hybrid, £75k OTE employer: Primis
Join a dynamic and rapidly growing IT Managed Services Provider in London, where you'll be part of a close-knit team dedicated to fostering genuine client partnerships. With competitive salaries, hybrid working options, and a strong focus on employee growth and well-being, this company offers an environment where your contributions directly impact success. Embrace the opportunity to work with cutting-edge technology in a supportive culture that values innovation and collaboration.
