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- Tasks: Join us as a Monitoring Engineer, handling incident management and support in a dynamic environment.
- Company: Primis is a leading player in IT Services and Consulting, dedicated to innovation and excellence.
- Benefits: Enjoy remote work, 35 days of holiday, annual pay reviews, bonuses, and more perks!
- Why this job: Be a key player in a hands-on role that impacts critical operations and enhances your tech skills.
- Qualifications: 3 years of experience in NOC or Support/System Engineering; strong technical skills required.
- Other info: Must have full right to work in the UK or Ireland.
The predicted salary is between 36000 - 60000 £ per year.
This range is provided by Primis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We’re looking for an enthusiastic Observability Engineer with 3 years’ experience in a NOC or Support/System Engineering role. The role will be hands-on and you’ll be a super important player in implementing policies and procedures for incident, change and problem management.
You’ll be detecting incidents and logging them within the tracking system, making sure everything is documented. You will also be providing support on the phone as part of on-call rotation.
Monitoring jobs will be your responsibility and maintaining critical documentation with escalation procedures and scheduled jobs and ops runbooks.
Technical Skills
- Experience in installing and configuring monitoring solutions for mission-critical 24/7 environments
- TCP/IP network basics
- VMWare and Windows/Linux OS
- Ansible (Puppet or Chef also considered)
- IaC tooling with Terraform or similar
Benefits Package
- Work remotely
- 35 Days Holiday
- Annual Pay Reviews
- Annual bonus
- And lots more to be discussed
Apply with your CV for a chat – or email
Must have full right to work in the UK or Ireland
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting, Software Development, and Financial Services
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Monitoring Engineer employer: Primis
Contact Detail:
Primis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience in a NOC or Support/System Engineering role during your conversations. This is crucial as the role requires someone who can implement policies and procedures effectively.
✨Tip Number 2
Familiarize yourself with the specific monitoring solutions mentioned in the job description. Being able to discuss your experience with tools like Ansible, Terraform, or similar will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your approach to incident management and how you've documented processes in previous roles. This will demonstrate your ability to maintain critical documentation and follow escalation procedures.
✨Tip Number 4
Since this role involves on-call support, be ready to talk about your experience with phone support and how you handle high-pressure situations. Showing that you can remain calm and effective under pressure is key.
We think you need these skills to ace Monitoring Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in NOC or Support/System Engineering roles. Emphasize your hands-on skills with monitoring solutions and any relevant technical skills like TCP/IP, VMWare, and Ansible.
Showcase Relevant Experience: In your application, provide specific examples of how you've implemented policies and procedures for incident, change, and problem management. Mention any experience you have with documenting incidents and maintaining critical documentation.
Highlight Technical Skills: Clearly list your technical skills related to the job description, such as experience with IaC tooling like Terraform, and your familiarity with Windows/Linux OS. This will help demonstrate your fit for the role.
Express Enthusiasm: In your cover letter or application message, convey your enthusiasm for the role and the company. Mention why you are excited about the opportunity to work as a Monitoring Engineer and how you can contribute to their team.
How to prepare for a job interview at Primis
✨Show Your Technical Skills
Be prepared to discuss your experience with monitoring solutions, especially in 24/7 environments. Highlight your familiarity with TCP/IP networks, VMWare, and both Windows and Linux operating systems.
✨Demonstrate Problem-Solving Abilities
Since the role involves incident management, be ready to share examples of how you've successfully detected and resolved incidents in previous positions. This will showcase your hands-on experience and critical thinking skills.
✨Understand the Importance of Documentation
Emphasize your commitment to maintaining accurate documentation for incident tracking and escalation procedures. Discuss any tools or methods you use to ensure everything is logged properly.
✨Prepare for On-Call Scenarios
Since the job includes on-call support, think about how you handle pressure and unexpected situations. Be ready to explain your approach to managing incidents while on call and how you prioritize tasks.
