At a Glance
- Tasks: Manage high-revenue global accounts and drive customer success with data strategies.
- Company: Leading name in Customer Data Platforms, trusted by top global brands.
- Benefits: Equity for all employees, strong benefits, and a collaborative culture.
- Other info: Encouraging diverse talent to apply and supporting accessibility needs.
- Why this job: Make a real impact in the MarTech space with innovative solutions.
- Qualifications: 5+ years in CSM/AM/Solutions Consulting with enterprise SaaS experience.
The predicted salary is between 60000 - 80000 £ per year.
I'm working exclusively with one of the most recognized names in the Customer Data Platform space on a confidential search. This is a business that needs no introduction to anyone in the data or martech world — hundreds of global consumer brands rely on their platform daily to turn customer data into real-time, personalised experiences at scale. They're hiring a Director level candidate as a CSM for their EMEA book of business — and this is the real deal. Enterprise accounts. A platform that genuinely moves the needle for the brands using it.
Responsibilities:
- Own a portfolio of strategic, high-revenue global accounts.
- Translate complex customer data strategies into measurable business outcomes.
Requirements:
- 5+ years in CSM / AM / Solutions Consulting in enterprise SaaS.
- A background in CDP, MarTech, data infrastructure, or developer-adjacent platforms.
- Proven track record managing large, complex, global accounts.
The package includes equity (every employee is a shareholder), strong benefits, and a genuinely collaborative, high-performance culture. London-based (2-3 days a week).
We encourage underrepresented talent to apply to all our roles & support accessibility needs.
Senior Customer Success Manager / Senior Account in London employer: Primis
Join a leading name in the Customer Data Platform sector, where you will be part of a dynamic team that values collaboration and high performance. With a strong focus on employee growth, every team member is a shareholder, benefiting from equity and an impressive benefits package. Located in London, this role offers the unique opportunity to work with global brands, translating complex data strategies into impactful business outcomes while enjoying a supportive and inclusive work culture.
