At a Glance
- Tasks: Manage high-revenue global accounts and drive customer success with data strategies.
- Company: Renowned leader in Customer Data Platforms, trusted by top global brands.
- Benefits: Equity for all employees, strong benefits, and a collaborative culture.
- Other info: Hybrid role in London, encouraging diverse talent to apply.
- Why this job: Join a high-impact team and help brands create personalised experiences at scale.
- Qualifications: 5+ years in CSM or related fields, with experience in CDP or MarTech.
The predicted salary is between 60000 - 80000 £ per year.
I'm working exclusively with one of the most recognized names in the Customer Data Platform space on a confidential search. This is a business that needs no introduction to anyone in the data or martech world — hundreds of global consumer brands rely on their platform daily to turn customer data into real-time, personalised experiences at scale.
They're hiring a Director level candidate as a CSM for their EMEA book of business — and this is the real deal. Enterprise accounts. A platform that genuinely moves the needle for the brands using it.
- Own a portfolio of strategic, high-revenue global accounts.
- Translate complex customer data strategies into measurable business outcomes.
- 5+ years in CSM / AM / Solutions Consulting in enterprise SaaS.
- A background in CDP, MarTech, data infrastructure, or developer-adjacent platforms.
- Proven track record managing large, complex, global accounts.
The package includes equity (every employee is a shareholder), strong benefits, and a genuinely collaborative, high-performance culture. London-based (2-3 days a week).
We encourage underrepresented talent to apply to all our roles & support accessibility needs.
Senior Customer Success Manager (Hybrid) in London employer: Primis
Join a leading name in the Customer Data Platform sector, where you will be part of a dynamic and inclusive work culture that champions collaboration and high performance. With a strong focus on employee growth, every team member is a shareholder, benefiting from equity and comprehensive perks while working with prestigious global brands. This London-based role offers the unique opportunity to manage strategic accounts and make a significant impact in the MarTech landscape, all within a supportive environment that values diversity and accessibility.
