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- Tasks: Drive enterprise sales cycles and build strong customer relationships in the AI customer service space.
- Company: Innovative tech startup revolutionising customer service with AI-driven solutions.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on enterprise customer service transformation.
- Qualifications: 4+ years in enterprise sales with a proven track record of closing large accounts.
- Other info: Be part of an early-stage team shaping the future of customer service.
The predicted salary is between 36000 - 60000 £ per year.
Customer service is being rebuilt from the ground up - and this team is building an enterprise-grade multi-agent orchestration platform that lets AI agents handle real customer conversations end-to-end (not just Q&A).
Why this is interesting:
- Real traction + real outcomes: one customer (a high-growth consumer marketplace) achieved ~60% lower support costs and ~$1M annual cost savings - with faster resolution and improved CSAT.
- Enterprise-ready product: agents can execute actions in systems (refunds, returns, account updates), escalate to humans with full context, and plug into Zendesk / Intercom / Salesforce Service Cloud / Kustomer + custom APIs.
- Founders with a previous exit and a strong technical bench (ML/LLMs + enterprise SaaS DNA).
- Early team impact: you'll help shape the GTM motion and how the sales engine scales.
The role (Enterprise AE): You'll own the full cycle — from pipeline creation to close — targeting enterprise consumer brands with complex support operations.
What you'll do:
- Build pipeline via research-led outbound + network + smart targeting
- Run end-to-end enterprise cycles (discovery → value narrative → proposal → negotiation → close)
- Partner closely with product/engineering to ensure smooth deployments & customer success
- Help define a repeatable enterprise GTM motion (early-stage = your fingerprints are everywhere)
What they're looking for:
- 4+ years in enterprise sales (complex, end-to-end cycles)
- Evidence of closing mid/large accounts with a $1M+ annual quota
- Strong outbound + enterprise stakeholder management
- Bonus: customer service / automation / AI domain exposure; extra languages; "build from zero" experience
Location: United Kingdom (remote) with access to London once or twice a week.
Enterprise Account Executive in England employer: Primis
Contact Detail:
Primis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Executive in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Enterprise Account Executive role. Personal referrals can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Do your homework on potential employers. Research their products, recent news, and customer success stories. This will not only help you tailor your pitch but also show that you’re genuinely interested in what they do.
✨Tip Number 3
Prepare for those interviews by practising your sales pitch. Be ready to discuss how you’ve successfully closed complex deals in the past and how you can bring that experience to the table. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who can help us shape the future of customer service. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Enterprise Account Executive in England
Some tips for your application 🫡
Show Your Passion for AI and Customer Service: When you're writing your application, let your enthusiasm for AI and customer service shine through. We want to see how you can contribute to our mission of revolutionising customer support with cutting-edge technology.
Tailor Your Experience: Make sure to highlight your relevant experience in enterprise sales, especially if you've closed mid/large accounts before. We love seeing how your background aligns with the role, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’re a great fit for the Enterprise Account Executive position without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of customer service with us!
How to prepare for a job interview at Primis
✨Know Your Stuff
Make sure you understand the ins and outs of the enterprise-grade multi-agent orchestration platform. Familiarise yourself with how AI agents can handle customer conversations and the benefits they bring, like cost savings and improved customer satisfaction.
✨Showcase Your Sales Skills
Prepare to discuss your experience in managing complex sales cycles. Be ready to share specific examples of how you've successfully closed mid to large accounts, especially those with a $1M+ annual quota. Highlight your outbound strategies and stakeholder management skills.
✨Connect with the Team
Since this role involves partnering closely with product and engineering, demonstrate your ability to collaborate effectively. Think of examples where you've worked cross-functionally to ensure customer success and smooth deployments.
✨Be Ready to Shape the Future
This is an early-stage role where your input will matter. Come prepared with ideas on how to define a repeatable enterprise go-to-market motion. Show enthusiasm for building from the ground up and how you can contribute to the team's growth.
