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- Tasks: Join our team as a Dynamics CRM Functional Consultant, analyzing and designing CRM solutions.
- Company: Primis partners with a leading IT consultancy focused on delivering high-quality tech solutions.
- Benefits: Enjoy competitive salary, VISA sponsorship, flexible work arrangements, and growth opportunities.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the tech world.
- Qualifications: Bachelor's degree and 3-5 years of experience with MS Dynamics 365 CRM required.
- Other info: Quick apply now to kickstart your career in a collaborative environment!
The predicted salary is between 36000 - 60000 £ per year.
Primis are currently partnered with a leading IT consultancy who are seeking a skilled and experienced MS Dynamics CRM Functional Consultant to join our team. The ideal candidate will have a strong understanding of Microsoft Dynamics 365 Customer Engagement (CRM) and a proven track record of delivering high-quality solutions to meet business requirements. This role involves working closely with stakeholders to analyze business processes, design CRM solutions, and provide ongoing support and enhancements.
Key Responsibilities:
- Collaborate with business stakeholders to gather and analyze requirements, translating them into functional specifications for Dynamics 365 CRM solutions.
- Configure and customize Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, etc.) to align with business needs.
- Provide expert guidance on best practices and system capabilities to optimize CRM functionality and user experience.
- Work closely with technical teams to ensure seamless integration with other business systems.
- Conduct user training and create documentation to support end users and stakeholders.
- Perform data migration, mapping, and cleansing activities as part of CRM implementation.
- Assist in the development and execution of test plans to ensure quality and performance standards are met.
- Stay updated with the latest Microsoft Dynamics 365 features and industry trends to provide recommendations for continuous improvement.
- Provide post-implementation support, troubleshooting, and ongoing system enhancements.
Required Skills and Qualifications:
- Bachelor's degree in Information Technology, Business, or a related field.
- Minimum of 3-5 years of experience working as a functional consultant with MS Dynamics 365 CRM.
- Strong understanding of Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service).
- Hands-on experience with system configuration, workflows, business rules, and Power Platform (Power Automate, Power BI, Power Apps).
- Knowledge of data management and migration strategies.
- Excellent communication and stakeholder management skills.
- Ability to work independently and collaboratively in a team environment.
- Strong analytical and problem-solving abilities.
- Certification in Microsoft Dynamics 365 is a plus.
Preferred Qualifications:
- Experience working with Agile or Scrum methodologies.
- Familiarity with Dynamics 365 integration with third-party applications.
- Knowledge of SQL, SSRS, and other reporting tools.
- Understanding of security roles and access management within Dynamics 365.
What We Offer:
- Competitive salary and benefits package.
- VISA sponsorship
- Opportunities for professional growth and certification.
- A dynamic and collaborative work environment.
- Flexible work arrangements.
Interested? Quick apply!
Dynamics CRM Functional Consultant employer: Primis
Contact Detail:
Primis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics CRM Functional Consultant
✨Tip Number 1
Make sure to familiarize yourself with the latest features of Microsoft Dynamics 365. Staying updated will not only help you in interviews but also demonstrate your commitment to continuous improvement, which is highly valued in this role.
✨Tip Number 2
Network with professionals in the Dynamics CRM community. Engaging with others who work in similar roles can provide insights into best practices and may even lead to referrals for job openings.
✨Tip Number 3
Prepare to discuss specific projects where you've configured and customized Dynamics 365 CRM modules. Be ready to explain your thought process and how your solutions met business needs, as this will showcase your hands-on experience.
✨Tip Number 4
Highlight your communication and stakeholder management skills during discussions. This role requires collaboration with various teams, so demonstrating your ability to effectively engage with stakeholders will set you apart from other candidates.
We think you need these skills to ace Dynamics CRM Functional Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Dynamics CRM Functional Consultant position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with Microsoft Dynamics 365 CRM, particularly in configuring and customizing modules. Provide specific examples of past projects where you successfully delivered solutions that met business needs.
Showcase Your Skills: Clearly outline your skills related to stakeholder management, data migration, and system integration. Mention any certifications you hold in Microsoft Dynamics 365, as this can set you apart from other candidates.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are a great fit for the role. Discuss your passion for CRM solutions and how your background aligns with the company's goals. Make sure to express your enthusiasm for the opportunity to contribute to their team.
How to prepare for a job interview at Primis
✨Showcase Your CRM Expertise
Be prepared to discuss your experience with Microsoft Dynamics 365 CRM in detail. Highlight specific projects where you configured and customized modules like Sales or Customer Service, and explain how your contributions led to successful outcomes.
✨Understand Business Processes
Demonstrate your ability to analyze business processes by discussing how you've collaborated with stakeholders in the past. Share examples of how you gathered requirements and translated them into functional specifications for CRM solutions.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating complex technical concepts in a way that is easy for non-technical stakeholders to understand. Be ready to provide examples of how you've trained users or created documentation.
✨Stay Updated on Industry Trends
Show your passion for continuous improvement by discussing the latest features of Microsoft Dynamics 365 and industry trends. Prepare to suggest how these can be leveraged to enhance CRM functionality and user experience in the organization.
