The Role:
- Support IT teams across London law firms and professional services organisations with device refresh and rollout projects
- Prepare, build and enrol Windows laptops and devices ahead of deployment
- Hand new devices over at users’ desks, making sure everything works before you leave
- Set up Microsoft 365 apps, printers and MFA, and check users’ data and documents have moved across
- Collect old devices, wipe them and keep asset records up to date
- Log and update all work in the ticketing system, keeping the service desk in the loop
- Floor walk during go-live periods to fix issues on the spot, escalating anything complex to 2nd line
- Help with general 1st line and deskside support when needed
Skills Needed:
- 1st line or deskside support experience, ideally in a law firm or professional services environment
- Hands‑on experience with laptop builds, rollouts or device refresh projects
- Familiar with Windows 11, Microsoft 365 and Intune/Autopilot
- Confident and friendly with users at all levels, including partners and PAs
- Organised, with good attention to detail for asset tracking and handovers
- Comfortable working at pace to a deployment schedule
Research indicates that men will apply to a role when they meet only 50-60% of the requirements, while women and other underrepresented groups often look for a 90-100% match. If this role excites you but you don't tick every single box, please still apply. We'd love to hear from you.
#J-18808-Ljbffr
Desktop Deployment Engineer employer: Primis
Join a dynamic and rapidly growing IT Managed Services Provider in London, where you'll be part of a close-knit team dedicated to fostering genuine client partnerships. With competitive salaries, hybrid working options, and a strong focus on employee growth and well-being, this company offers an environment where your contributions directly impact success. Embrace the opportunity to work with cutting-edge technology in a supportive culture that values innovation and collaboration.
