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- Tasks: Handle medical enquiries in English and Finnish while supporting patient safety.
- Company: Join PrimeVigilance, a dynamic pharmacovigilance service provider with a global reach.
- Benefits: Enjoy training opportunities, personal growth, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while working in a diverse team.
- Qualifications: Fluency in English and Finnish, with a background in life sciences preferred.
- Other info: Collaborate globally and thrive in a culture of integrity and trust.
The predicted salary is between 36000 - 60000 ÂŁ per year.
PrimeVigilance (part of Ergomed PLC) is a midâsize pharmacovigilance service provider established in 2008. We serve pharmaceutical and biotechnology partners across Europe, North America and Asia, offering Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance services.
Job Description
- Handle medical information enquiries in English and Finnish.
- Perform pharmacovigilance activities such as initial intake of adverse events.
- Provide approved responses to medical enquiries from healthcare professionals and patients; act as a callâhandling agent in the dedicated call centre.
- Prepare responses based on literature research and collaboration with internal physicians and client departments.
- Participate in outâofâhours provision of medical information for clients with a 24/7 service.
Qualifications
- Undergraduate or advanced degree in life sciences (or equivalent) with experience.
- Customer service experience is an advantage.
- Fluency in both English and Finnish.
- Advanced knowledge of MS Word and Excel.
- Excellent attention to detail and organisational skills.
- Independent problemâsolving and decisionâmaking abilities.
- Processâoriented and critical thinking.
- Responsible approach to work duties.
Why PrimeVigilance
- We prioritize diversity, equity and inclusion, creating an equalâopportunity workplace where people of all cultural backgrounds, genders and ages can grow.
- Our people are our greatest strength and we focus on a humanâfirst approach to improve patients' lives.
We Offer
- Training and career development opportunities.
- Strong emphasis on personal and professional growth.
- Friendly, supportive working environment.
- Collaboration with colleagues worldwide, with English as the company language.
Core Values
- Quality
- Integrity & Trust
- Drive & Passion
- Agility & Responsiveness
- Belonging
- Collaborative Partnerships
Come and join us on an exciting journey to make a positive impact in patients' lives. We look forward to welcoming your application.
Seniority Level: MidâSenior level
Employment Type: Fullâtime
Job Function: Health Care Provider
Industries: Pharmaceutical Manufacturing
(Snr) Medical Information Associate- Finnish language in London employer: PrimeVigilance
Contact Detail:
PrimeVigilance Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land (Snr) Medical Information Associate- Finnish language in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at PrimeVigilance. A friendly chat can open doors and give you insights that a job description just can't.
â¨Tip Number 2
Prepare for interviews by practising common questions related to medical information and pharmacovigilance. We recommend role-playing with a friend to boost your confidence and refine your answers.
â¨Tip Number 3
Show off your language skills! Since this role requires fluency in Finnish and English, be ready to demonstrate your proficiency during the interview. Maybe even throw in some relevant medical terminology!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining our team at PrimeVigilance.
We think you need these skills to ace (Snr) Medical Information Associate- Finnish language in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the role of a Medical Information Associate. Highlight your experience in life sciences and any customer service roles you've had. We want to see how your skills match what we're looking for!
Show Off Your Language Skills: Since fluency in both English and Finnish is key, donât forget to showcase your language abilities. If youâve worked in bilingual environments or have relevant qualifications, let us know!
Be Detail-Oriented: Attention to detail is crucial in this role. When writing your application, make sure there are no typos or errors. We appreciate a polished application that reflects your organisational skills.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. Itâs the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at PrimeVigilance
â¨Brush Up on Your Medical Knowledge
Make sure you're well-versed in medical terminology and pharmacovigilance practices. Review relevant literature and be prepared to discuss how you would handle specific medical enquiries, especially in both English and Finnish.
â¨Showcase Your Customer Service Skills
Since customer service experience is a plus, think of examples from your past roles where you successfully handled inquiries or resolved issues. Be ready to explain how you can apply those skills in a medical information context.
â¨Demonstrate Your Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think critically and make decisions independently. Highlight your process-oriented approach and how it can benefit the team at PrimeVigilance.
â¨Familiarise Yourself with MS Word and Excel
As advanced knowledge of these tools is required, brush up on your skills. Be ready to discuss how you've used them in previous roles, particularly in preparing reports or managing data related to medical information.