At a Glance
- Tasks: Support the Medical Information team with inquiries in Italian and English.
- Company: Join PrimeVigilance, a leader in pharmaceutical safety and information.
- Benefits: Competitive salary, collaborative culture, and opportunities for professional growth.
- Other info: Be part of a diverse team that values integrity, quality, and collaboration.
- Why this job: Make a real difference in patient safety and healthcare communication.
- Qualifications: Life science degree and customer service experience preferred.
The predicted salary is between 35000 - 42000 £ per year.
PrimeVigilance is looking for a Medical Information Associate with Italian language to be responsible for supporting the Medical Information team in handling initial adverse event and medical information inquiries.
Responsibilities:
- To provide approved responses to medical enquiries from external customers (healthcare professionals, patients, pharmaceutical clients) including call handling in Italian and English.
- To accurately identify, document and report adverse events/side effects, pregnancy and other special situation events, and product quality complaints within required timeframes.
- To ensure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely.
- To participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service.
- Providing management with regular updates regarding project status and metrics concerning enquiries.
- Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating in PV inspections or audits.
Qualifications:
- Life science / bio medical background – healthcare related degree (chemistry, biology, biotechnology, pharmacy, nursing).
- Customer service or call centre experience preferred.
- Comfortable receiving enquiries by phone.
- Ability to perform out-of-hours service if required.
- Time and issue management, delegation, organization and multitasking skills with good attention to detail.
- Strong interpersonal and communication skills.
- Advanced English skills, both verbal and written.
Additional Information:
When you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting. We are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here.
- Quality: we hold ourselves to the standard patients deserve.
- Integrity and trust: we do the right thing, especially when it is hard.
- Drive and passion: we care about the outcome, because someone is waiting on it.
- Agility and responsiveness: we move quickly, because patients cannot wait.
- Belonging: everyone is welcome, and every voice counts.
- Collaborative partnerships: we go further by going together.
We look forward to welcoming your application.
Senior Italian Medical Information Specialist in Guildford employer: PrimeVigilance
As a PV Officer, Team Lead, you will thrive in a dynamic and supportive environment that prioritises personal and professional growth. Our company offers extensive training and development opportunities, fostering a culture of collaboration with colleagues from around the globe, all while ensuring effective ICSR management. Join us to make a meaningful impact in pharmacovigilance while enjoying a friendly workplace that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Italian Medical Information Specialist in Guildford
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We think you need these skills to ace Senior Italian Medical Information Specialist in Guildford
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at PrimeVigilance!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show PrimeVigilance that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at PrimeVigilance!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At PrimeVigilance, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at PrimeVigilance
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at PrimeVigilance that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
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✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
