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- Tasks: Handle medical enquiries in English and Finnish, and perform pharmacovigilance activities.
- Company: Join PrimeVigilance, a dynamic pharmacovigilance service provider focused on improving patient lives.
- Benefits: Enjoy training, career development, and a supportive work environment with global collaboration.
- Why this job: Make a real impact in healthcare while growing your skills in a diverse workplace.
- Qualifications: Fluency in English and Finnish, with a degree in life sciences and customer service experience.
- Other info: Embrace a human-first approach and join a team that values integrity and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
PrimeVigilance (part of Ergomed PLC) is a mid‑size pharmacovigilance service provider established in 2008. We serve pharmaceutical and biotechnology partners across Europe, North America and Asia, offering Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance services.
Job Description
- Handle medical information enquiries in English and Finnish.
- Perform pharmacovigilance activities such as initial intake of adverse events.
- Provide approved responses to medical enquiries from healthcare professionals and patients; act as a call‑handling agent in the dedicated call centre.
- Prepare responses based on literature research and collaboration with internal physicians and client departments.
- Participate in out‑of‑hours provision of medical information for clients with a 24/7 service.
Qualifications
- Undergraduate or advanced degree in life sciences (or equivalent) with experience.
- Customer service experience is an advantage.
- Fluency in both English and Finnish.
- Advanced knowledge of MS Word and Excel.
- Excellent attention to detail and organisational skills.
- Independent problem‑solving and decision‑making abilities.
- Process‑oriented and critical thinking.
- Responsible approach to work duties.
Why PrimeVigilance
We prioritise diversity, equity and inclusion, creating an equal‑opportunity workplace where people of all cultural backgrounds, genders and ages can grow. Our people are our greatest strength and we focus on a human‑first approach to improve patients’ lives.
We Offer
- Training and career development opportunities.
- Strong emphasis on personal and professional growth.
- Friendly, supportive working environment.
- Collaboration with colleagues worldwide, with English as the company language.
Core Values
- Quality
- Integrity & Trust
- Drive & Passion
- Agility & Responsiveness
- Belonging
- Collaborative Partnerships
Come and join us on an exciting journey to make a positive impact in patients’ lives. We look forward to welcoming your application.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Health Care Provider
Industries: Pharmaceutical Manufacturing
(Snr) Medical Information Associate- Finnish language in England employer: PrimeVigilance
Contact Detail:
PrimeVigilance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Snr) Medical Information Associate- Finnish language in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at PrimeVigilance or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by brushing up on your medical knowledge and customer service skills. Think about how you can showcase your fluency in both English and Finnish during the conversation. We want to see your passion for helping patients!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the role and appreciate the opportunity to chat.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to connect directly with us. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace (Snr) Medical Information Associate- Finnish language in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Medical Information Associate. Highlight your experience in life sciences and any customer service roles you've had. We want to see how your skills match what we're looking for!
Show Off Your Language Skills: Since fluency in both English and Finnish is key, don’t forget to showcase your language abilities. Include any relevant experiences where you’ve used these languages, especially in a professional setting.
Be Detail-Oriented: Attention to detail is crucial in this role. When writing your application, double-check for any typos or errors. We appreciate candidates who take the time to present their best work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PrimeVigilance
✨Brush Up on Your Medical Knowledge
Make sure you're well-versed in medical terminology and pharmacovigilance practices. Review relevant literature and be prepared to discuss how you would handle specific medical enquiries, especially in Finnish and English.
✨Showcase Your Customer Service Skills
Since customer service experience is a plus, think of examples from your past roles where you successfully handled inquiries or resolved issues. Be ready to explain how you can apply those skills in a medical information context.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think critically and make decisions independently. Highlight your process-oriented approach and how it aligns with the responsibilities of the role.
✨Emphasise Your Attention to Detail
In this role, accuracy is key. Bring examples of how you've maintained high standards in your work, whether through meticulous research or thorough documentation. This will show that you understand the importance of detail in medical information.