At a Glance
- Tasks: Verify employment and education details through research and interviews.
- Company: Join PT Research, Inc., New England's top provider of pre-employment services.
- Benefits: Enjoy competitive wages, health insurance, and a Monday to Friday work week.
- Other info: Work in a unique, state-of-the-art business centre with great team spirit.
- Why this job: Kickstart your career in a fun, supportive environment with no weekends!
- Qualifications: High school diploma, strong communication skills, and typing accuracy required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a handful of TOP TALENT JUST LIKE YOU, to join our team!
PT Research, Inc., is New England's premier provider of pre-employment criminal record research services, court research, drug testing, and credential verification.
Data we investigate is used by thousands of employers across the country to make swift, educated hiring decisions.
We have a few great opportunities to start your career in a culture that truly values its employees.
We offer the following to our valued employees
- Monday - Friday work week (NO WEEKENDS)
- Day Shift - Typically 8am to 5pm
- Weekly pay via Direct Deposit
- Competitive Wages
- Health, Dental & Vision Insurance after 60 days
- 8 paid Holidays - New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving Day & the day after Thanksgiving, Christmas Eve & Christmas Day.
- Up to 2 weeks Vacation, Sick & PTO in your 1st year.
- Eclectic Work environment - 1905 Old School House - turned into our State of the Art Business Center.
We work hard, and we play hard!
The ideal candidate for the Verification Specialist will be required to do the following duties, but not limited to:
- Conduct phone interviews and internet-based research to complete and verify employment, education and Professional License information as reported by Client applicants.
- Organize assigned work to be completed in priority order, within an assigned time frame.
- Communicate with individuals via telephone to complete assigned employment, education and reference verification's.
- Reconcile any discrepancies identified during the investigation.
- Ensure client guidelines are followed.
- Monitor pending work levels to ensure timely completion of Client background reports.
- Maintain strict quality standards.
- Contributes to the team effort by accomplishing related results as needed.
The requirements to be considered for the Verification Specialist opportunity are listed below:
- High School diploma or equivalent is required.
- Professional verbal and written communication skills in English are required.
- Typing skills…speed and accuracy are required. 35-45 wpm
- Computer literacy in an Internet/Windows environment – able to navigate between dual computer screens. Microsoft Office Proficient.
- Must display a helpful demeanor, attention to detail, customer service orientation, and demonstrate the ability to be a contributing team member in a fast-paced, constantly changing environment.
APPLY TODAY!!!! POSSIBLY START NEXT WEEK!
Verification Specialist in Manchester employer: PrimeTime Research
At PT Research, Inc., we pride ourselves on being an exceptional employer that values our employees and fosters a supportive work culture. With a Monday to Friday schedule, competitive wages, and comprehensive health benefits, we ensure our team members enjoy a balanced work-life experience while growing their careers in a dynamic environment. Our unique office setting in a transformed 1905 schoolhouse adds character to our workplace, making it an inspiring place to contribute to meaningful work that impacts hiring decisions across the nation.
StudySmarter Expert Advice🤫
We think this is how you could land Verification Specialist in Manchester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at PrimeTime Research. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like PrimeTime Research before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Verification Specialist in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to PrimeTime Research:Your cover letter is your chance to shine! Tell us why you want to work at PrimeTime Research specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at PrimeTime Research!
How to prepare for a job interview at PrimeTime Research
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
