Product Designer

We’re the world’s first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. Join us in shaping the future of payments and commerce.

Our Optimisation team enables merchants to optimise their payments KPIs. Ultimately, we’re looking to improve payment success, increase adoption and increase expertise. This team covers: Fallbacks, Fraud Prevention, Network Tokenisation and Observability Dashboards. You’ll join a team of backend, full-stack, and frontend engineers all working together alongside our Product team.

What will the role involve?

• Design and deliver end-to-end product experiences — from low-fi sketches to high-fidelity prototypes
• Validate design decisions through both qualitative and quantitative research methods
• Collaborate with PMs, engineers, and wider teams to solve complex problems using first principles thinking
• Craft simple, accessible, and visually polished experiences that put the user first
• Champion and contribute to our design system to ensure consistency and scalability
• Work closely with engineers to bring designs to life — balancing polish with pragmatism
• Facilitate workshops and design thinking sessions to unlock ideas and align teams
• Thrive in a fast-moving, highly collaborative product environment

What are we looking for?

• Experience owning and driving product design solutions
• Strong understanding of best practices for turning complex flows into intuitive experiences
• Sensitivity to user needs — backed by enthusiasm for testing and data
• Excellent communication and collaboration skills across product and engineering
• Data-informed mindset — confident using analytics, A/B testing, and insights to guide decisions
• Experience contributing to and maintaining a design system
• Skilled at facilitating workshops and engaging stakeholders in the design process
• Curious, creative, and eager to grow in a high-performing design team

You may not like it here if:

• You enjoy working in an office-setting, we are remote-first and always will be!
• You are not comfortable with shifting context and navigating ambiguity
• You don’t enjoy testing your code, we have no testers or QA’s here at Primer

What’s life like at Primer?

We’ve been recognised as a top global employer, #1 in FinTech for ‘flexibility’! We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer.

Competitive share options, uncapped holiday, with 25 days minimum to be taken, workations & company retreat, the best equipment for your role, £500 towards your home office setup, generous learning budget, and a broad set of additional perks and benefits. At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.