At a Glance
- Tasks: Collaborate with sales to solve merchant challenges and design technical solutions.
- Company: Join Primer, a pioneering payment infrastructure company transforming the finance landscape.
- Benefits: Enjoy remote work, uncapped holiday, competitive share options, and a generous learning budget.
- Other info: Embrace a dynamic, remote-first culture with opportunities for growth and collaboration.
- Why this job: Make a real impact by empowering merchants with innovative payment solutions.
- Qualifications: Experience in merchant-facing roles and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
An Introduction to Primer
Primer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations. Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies. Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money.
Which team will you be joining?
At Primer, Solutions Engineers are trusted technical advisors to some of the most forward-thinking companies shaping the future of commerce. We don’t just support merchants, we empower them to build smarter, faster, and with confidence on top of Primer’s unified payments infrastructure. From day one, you’ll work closely with product, engineering, and commercial teams, translating complex needs into scalable solutions, guiding technical strategy, and ensuring every integration is rock-solid. Whether you’re unblocking a proof of concept or future-proofing an architecture, your focus is on making things possible. This role is perfect for curious minds who thrive at the intersection of technology and impact. You’ll bring clarity to complexity, act as a critical voice in shaping product evolution, and make sure our merchants don’t just go live: they go further. If you’re excited by meaningful challenges, collaborative problem-solving, and the chance to drive change at a global scale, we’d love to meet you.
What will you be doing?
- Working closely with our growing sales team to identify merchant pain points; and consulting with those merchants on the value of Primer to address those pain points
- Providing technical expertise to the sales team to partner with them in business development
- Translating business requirements into technical solutions, and translating complex technical concepts into simple language
- Driving forward client engagements via discovery sessions, solution design workshops, product demos, developer Q&A, and more
- Collaborating with our Product team, using your market learning to identify feature enhancements, as well as new features entirely, that we can bring to market to best serve our merchants
What we’d love to see:
- Previous experience in a merchant facing role with a complex API product, ideally in payments
- Confidence and ease in leading discovery sessions and working with technical counterparts at some of the largest merchants
- Deep interest or knowledge about tech. Being able to understand, explain, and design complex technical specifications is key.
- Creativity and improvisational skills. Rarely are two merchants alike, and you don’t always have days to prepare for them.
- Great communication & presentation skills - you can make the complicated sound simple and interact with stakeholders, technical and non-technical, alike
- A collaborative approach - to efficiently work with clients, partners, and internally, with Product, Engineering, and Sales
- Drive and motivation; we’re growing fast and we want you to grow with us!
- Someone who gets things done and makes an impact
- Experience working in a fast-paced and scaling environment
You may not like it here if:
- You enjoy working in an office setting; we are remote-first and always will be!
- You are not comfortable with shifting context and navigating ambiguity
Our benefits
- We are fully remote and globally distributed; and have been since day one
- Competitive share options
- Uncapped holiday, with 25 days minimum to be taken
- Co-working space access
- Workations & Company Retreat
- The best equipment for your role
- £500 towards your home office setup
- Generous learning budget
- Private Medical Insurance
- A broad set of additional perks and benefits (depending on location)
At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Associate Junior Solutions Engineer employer: Primer
At Primer, we pride ourselves on being a remote-first company that champions innovation and collaboration. Our inclusive work culture fosters personal and professional growth, offering competitive benefits such as uncapped holiday, generous learning budgets, and access to co-working spaces. Join us in shaping the future of commerce while enjoying the flexibility and support that comes with being part of a globally distributed team.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Junior Solutions Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Primer or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for those interviews by practising your technical explanations. You’ll need to break down complex concepts into simple terms, so grab a friend and run through some mock sessions together.
✨Tip Number 3
Show off your problem-solving skills! Think of examples where you've tackled challenges head-on. Be ready to share how you’ve made an impact in previous roles, especially in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Primer team.
We think you need these skills to ace Associate Junior Solutions Engineer
Some tips for your application 🫡
Show Your Passion for Tech:When you're writing your application, let your enthusiasm for technology shine through! We love candidates who are genuinely excited about the intersection of tech and impact, so share any relevant experiences or projects that highlight this passion.
Keep It Simple:Remember, we want to see how you can translate complex ideas into simple language. Use clear and concise wording in your application to demonstrate your ability to communicate effectively with both technical and non-technical audiences.
Highlight Your Collaborative Spirit:We thrive on collaboration at Primer, so make sure to mention any experiences where you've worked closely with teams or clients. Show us how you can bring people together to solve problems and drive change!
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Primer
✨Know Your Tech
Familiarise yourself with Primer's unified payment infrastructure and the technical aspects of their API products. Be ready to discuss how you can translate complex technical concepts into simple language, as this is crucial for the role.
✨Understand Merchant Pain Points
Research common challenges faced by merchants in the payments ecosystem. Prepare examples of how you've previously identified and addressed similar pain points, showcasing your problem-solving skills and ability to consult effectively.
✨Showcase Your Communication Skills
Practice explaining technical solutions in a clear and engaging manner. You might be asked to lead a mock discovery session or present a solution, so being able to make the complicated sound simple will set you apart.
✨Embrace Collaboration
Highlight your experience working in cross-functional teams. Be prepared to discuss how you've collaborated with sales, product, and engineering teams in the past, and how you can bring that collaborative spirit to Primer.
