Product Manager

An Introduction to Primer

Primer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations. Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies. Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money.

Which team will you be joining?

We have a range of Product Manager & Product Ops opportunities across our Accept, Manage and Partners teams.

What will the role involve?

• Own outcomes for a defined product sub area, driving measurable improvements over multiple quarters
• Plan and deliver initiatives end to end, managing scope, sequencing and quality trade offs to ship on time
• Define problems and solution options independently by synthesising data, research, stakeholder input and technical constraints
• Produce clear PRDs and product specs that anticipate edge cases, integrations and engineering constraints
• Identify patterns in merchant feedback, support tickets, product data and competitive moves to inform roadmap decisions
• Own launch readiness, define success metrics and drive fast post launch iteration based on usage and feedback
• Influence prioritisation and resource allocation through structured communication, clear rationale and evidence
• Represent your product area in customer and stakeholder conversations, translating technical capability into business value

What are we looking for?

• Strong product judgement and strategic thinking, with a track record of delivering sustained outcomes within a defined product area
• Considerate stakeholder management, building trusted relationships across engineering, design and GTM teams
• Ability to independently identify problems and propose well reasoned solution options grounded in data and research
• Sound decision making under uncertainty, balancing speed, quality and technical debt
• High quality product craft, including structured specs, clear thinking and rigorous user and data analysis
• Solid domain expertise in complex product environments such as payments, fintech or developer platforms
• Proven ability to manage execution risks early and adjust plans while protecting outcomes
• Collaborative working style that improves team effectiveness, shares context early and provides constructive feedback to peers

You may not like it here if:

• You enjoy working in an office-setting, we are remote-first and always will be!
• You are not comfortable with shifting context and navigating ambiguity
• You don’t enjoy testing your code, we have no testers or QA’s here at Primer

Our interview process

• 30 minute call with Talent Lead
• 60 minute Team Interview with Head of Product
• Take home task, followed by a 1 hour presentation with Product team members
• 60 minute Primer Values interview with senior stakeholders

What’s life like at Primer?

We’ve been recognised as a top global employer, #1 in FinTech for ‘flexibility’! We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.

Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.

Our benefits

• We are fully remote and globally distributed; and have been since day one
• Competitive share options
• Uncapped holiday, with 25 days minimum to be taken
• Co-working space access
• Workations & Company Retreat
• The best equipment for your role
• £500 towards your home office setup
• Generous learning budget
• Private Medical Insurance
• A broad set of additional perks and benefits (depending on location)

Don’t meet every single requirement?

At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs. Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.