Operations Dispatcher in Aberdeen

Operations Dispatcher in Aberdeen

Aberdeen Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate aircraft activities, ensuring safety and punctuality while communicating with teams.
  • Company: Join PrimeFlight UK, a company dedicated to customer connections and service excellence.
  • Benefits: Inclusive workplace, flexible hours, and opportunities for personal growth.
  • Other info: Embrace diversity and enjoy a supportive work environment.
  • Why this job: Be part of a dynamic team making a real difference in aviation operations.
  • Qualifications: Strong communication skills, teamwork, and basic PC knowledge required.

The predicted salary is between 25000 - 30000 £ per year.

At PrimeFlight UK we take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter. Details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.

If you would like to be part of this service, putting our customers at the centre of what we do, then we would love to hear from you about joining our team.

Role Responsibilities:

  • Co-ordinate and communicate all the activities in respect of the arrival and departure of aircraft at ABZ, ensuring that the SGS main priorities of Safety, Punctuality and Service are fulfilled.
  • Communicate efficiently via ground-to-air with customers and locally with the company radio operating system.
  • Communicate professionally with other operational centres and with local authorities.
  • Prepare and publish loadplan and loadsheet to maximise their payload and protect their punctuality.
  • Ensure that decisions made by the Duty Station Manager are communicated to all departments and actioned.
  • Be fully aware of the Accident and Emergency Procedures and be able to act in accordance with these procedures if necessary.
  • Act in accordance with laid down procedures in the event of damage or spillage of Dangerous Goods.
  • Ensure compliance of Airport Authority and DTLR rules both by ASIG and by suppliers operating on behalf of ASIG.
  • Monitor and report on the service given to ASIG by our suppliers.
  • Perform any other administrative or operational duties as may be reasonably required by ABZ Ramp Supervisor or Duty Manager.

What we're looking for:

  • Flexibility
  • Initiative
  • Accuracy
  • Team Working
  • Communications skills (spoken and written)
  • A good general knowledge of our customers' products and customer service standards.
  • Knowledge of Load control procedures, ATC procedures.
  • Basic PC skills.
  • Full, clean driving licence.

PrimeFlight UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Operations Dispatcher in Aberdeen employer: PrimeFlight

At PrimeFlight UK, we are dedicated to fostering a supportive and inclusive work environment where every employee can thrive. As a Baggage Tracing Agent, you will enjoy a range of benefits including a Cycle to Work scheme, Employee Assistance Programme, and life assurance, all while being part of a team that values exceptional customer service and professional growth. Our commitment to diversity and employee development makes PrimeFlight UK an excellent employer for those seeking meaningful and rewarding careers in the aviation industry.

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Contact Details:

PrimeFlight Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Dispatcher in Aberdeen

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at PrimeFlight UK. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

Tip Number 2

Prepare for the interview by knowing the ins and outs of the role. Brush up on your knowledge of load control procedures and ATC procedures. Show us you’re ready to hit the ground running!

Tip Number 3

Practice your communication skills! Since the role involves a lot of coordination and communication, try role-playing scenarios with friends or family to get comfortable with the lingo and processes.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at PrimeFlight UK.

We think you need these skills to ace Operations Dispatcher in Aberdeen

Co-ordination Skills
Communication Skills
Safety Awareness
Punctuality
Customer Service Knowledge
Load Control Procedures
ATC Procedures

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let us know how much you care about putting customers at the centre of everything. Share examples of how you've gone the extra mile in previous roles to ensure customer satisfaction.

Be Clear and Concise:We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your relevant skills and experiences without fluff – we want to see what makes you a great fit!

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Operations Dispatcher role. Mention specific responsibilities from the job description and explain how your experience aligns with them.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at PrimeFlight

Know Your Stuff

Make sure you brush up on the specifics of load control procedures and ATC protocols. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of safety and punctuality in operations.

Communication is Key

Since the role involves a lot of communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to handle the demands of the job.

Show Your Flexibility

PrimeFlight UK values flexibility, so be ready to discuss times when you've adapted to changing circumstances. Think of specific examples where your initiative made a difference, whether it was in a previous job or during a project at school.

Team Player Vibes

Highlight your teamwork skills by sharing experiences where you collaborated with others to achieve a common goal. Emphasise how you can contribute to a positive team environment, as this is crucial for the role of Operations Dispatcher.