At a Glance
- Tasks: Lead regional operations, ensuring projects are delivered safely and efficiently.
- Company: Join a dynamic company focused on engineering excellence and client satisfaction.
- Benefits: Competitive salary, Apple tech, generous holiday allowance, and performance bonuses.
- Other info: Great opportunities for professional development and career growth.
- Why this job: Make a real impact in a leadership role while driving operational success.
- Qualifications: Experience in engineering operations and strong leadership skills required.
The predicted salary is between 60000 - 75000 £ per year.
The Regional Operations Service Manager is accountable for the operational, commercial, and client performance of the Service & Small Works division across an allocated region. The role ensures contracts and projects are delivered safely, efficiently, profitably, and in accordance with company standards, statutory requirements, and client expectations.
Responsibilities
- Leading regional engineering operations and service delivery.
- Driving performance against KPIs, SLAs, budgets, and profitability targets.
- Maintaining strong client relationships and supporting business growth.
- Providing leadership and governance to Operations Managers, who retain day-to-day technical responsibility for engineering teams.
- Lead and support Operations Managers across the region.
- Ensure effective delivery of planned preventative maintenance (PPM), reactive maintenance, and small works.
- Oversee resource planning, engineer utilisation, recruitment, scheduling, and productivity.
- Maintain engineering quality, statutory compliance, and adherence to company standards.
- Monitor contract performance, ensuring SLA and KPI targets are achieved and corrective actions implemented where required.
- Support mobilisation of new contracts and maintenance programmes.
- Manage operational risk and continuous improvement initiatives.
- Hold regional P&L responsibility and deliver agreed revenue and margin targets.
- Drive operational efficiencies and profitability improvements.
- Manage forecasting, budgeting, cost control, WIP, and debt management.
- Support commercial reviews, contract optimisation, and value creation initiatives.
- Identify opportunities to grow existing accounts and expand service offerings.
- Support pricing, scoping, and delivery of regional works and contract variations.
- Foster a high-performance, accountable, and safety-focused culture.
- Lead workforce planning, recruitment, performance management, and succession planning.
- Provide escalation support for complex operational and technical issues.
- Conduct probation reviews and annual performance reviews for direct reports.
- Champion health, safety, environmental, and quality (HSEQ) standards across the region.
- Act as the primary operational contact for key regional clients.
- Lead client review meetings and manage service escalations.
- Build long-term client relationships and identify opportunities for account growth.
- Support strategic bids, cross-selling initiatives, and contract development opportunities.
Qualifications
- IOSH Managing Safely (minimum).
- Full UK Driving Licence.
- Desirable: Previous regional management experience within FM or building services.
- HNC/HND or Degree in Mechanical, Electrical, or Building Services Engineering.
- SMSTS, NEBOSH, PRINCE2, or equivalent project management qualification.
- Multi-disciplinary engineering background (MEP).
- Experience with CAFM or job management systems.
- Understanding of asset lifecycle and maintenance planning.
- Chartered Engineer status.
Benefits
- Competitive Salary
- Apple IT Equipment Provided
- Apple iPad Provided
- Holiday allowance - 23 Days + Bank Holidays
- Performance Bonus
- Pension
- Company Vehicle
- Professional development support
Regional Operations Service Manager in Brompton employer: Primech Building Services
As a Regional Operations Service Manager, you will thrive in a dynamic work environment that prioritises safety, efficiency, and client satisfaction. Our company fosters a high-performance culture with ample opportunities for professional development, competitive salaries, and a comprehensive benefits package, including Apple IT equipment and performance bonuses. Join us in a role that not only challenges you but also supports your growth while making a meaningful impact in the engineering services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Service Manager in Brompton
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Regional Operations Service Manager role you’re after at Primech Building Services.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Primech Building Services a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Primech Building Services.
✨Apply Through Company Websites
When you spot a role like Regional Operations Service Manager at Primech Building Services, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Regional Operations Service Manager in Brompton
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Regional Operations Service Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Primech Building Services a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Primech Building Services specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Primech Building Services
✨Brush Up on Core Engineering Principles
Before heading into the interview with Primech Building Services, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Primech Building Services want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
