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- Tasks: Lead client relationships and drive strategic account growth in medical communications.
- Company: Dynamic agency focused on innovative healthcare solutions and collaboration.
- Benefits: 33 days annual leave, birthday off, private health insurance, and flexible working.
- Why this job: Make a real impact in global healthcare while mentoring and leading a passionate team.
- Qualifications: 10+ years experience in medical communications and strong leadership skills.
- Other info: Join a visionary team dedicated to delivering world-class outcomes.
The predicted salary is between 72000 - 108000 £ per year.
Accelerating Life-Changing Solutions to Global Healthcare Challenges. Vision that unites us with a shared sense of purpose, whatever the role. It speaks to the significant challenges within global healthcare and how we, as one team, help deliver better solutions to partners and patients everywhere, sooner.
Prime Mission: Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver world‑class outcomes that our global partners trust to achieve their goals. It speaks to collaboration and to everyone’s responsibility to bring together diverse expertise across our team to deliver world‑class outcomes.
Values:
- Be Brave
- Be Human
- Be Passionate
- Be Exceptional
Role: Client Services Director (CSD) plays a pivotal role in the management of the agency. Reporting to the VP of Medical Communications, the CSD drives strategic account growth, financial performance and operational excellence in line with company vision and values.
Key responsibilities include:
- Leading client relationships and growing strategic accounts.
- Optimizing workflow and financial KPIs.
- Overseeing business development efforts and supporting new business pitches.
- Ensuring high standards of service delivery and operational excellence.
- Mentoring and developing team members.
Requirements:
- 10+ years ‘relevant’ experience, preferably in a full‑service medical communications agency.
- Ideally a life sciences degree, preferably combined with a Master’s or PhD, or other relevant qualification.
- Excellent interpersonal / relationship development skills – able to influence colleagues and clients, and to actively listen.
- Strong team player.
- Solutions‑based, with complex problem‑solving ability.
- Visionary leadership.
- Ability to motivate a workforce and lead by example, with effective management and delegation skills.
- Communication and negotiation skills.
- Presentation skills.
- Understanding of a multi‑faceted business operation.
- Strong financial acumen.
- Planning and forecasting.
- Excellent organisational skills, time management and adherence to deadlines.
- High attention to detail.
- Extremely good written and oral communication skills (including presentation skills).
Benefits:
- 33 days annual leave.
- Birthday day off.
- 5% pension contribution.
- Private medical health insurance.
- WORKsmart – flexibility around start and finish time.
- Hybrid working.
Client Services Director - Medical Communications employer: Prime
Contact Detail:
Prime Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director - Medical Communications
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical communications field and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their vision, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of Client Services Director. Highlight your leadership skills and how you've driven strategic account growth in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission to tackle global healthcare challenges.
We think you need these skills to ace Client Services Director - Medical Communications
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for medical communications shine through. We want to see how you connect with our mission of delivering life-changing solutions in healthcare. Share your experiences that reflect this enthusiasm!
Tailor Your CV: Make sure your CV is tailored to the Client Services Director role. Highlight your relevant experience, especially in leading client relationships and driving strategic account growth. We love seeing how your background aligns with our values and vision.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Prime
✨Know Your Stuff
Make sure you’re well-versed in the company’s mission and values. Understand how they tackle global healthcare challenges and be ready to discuss how your experience aligns with their vision. This shows you’re not just interested in the role, but also in contributing to their purpose.
✨Showcase Your Leadership Skills
As a Client Services Director, you’ll need to demonstrate strong leadership. Prepare examples of how you’ve successfully led teams or projects in the past. Highlight your ability to mentor others and drive strategic growth, as this will resonate well with the interviewers.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of complex scenarios you’ve faced in previous roles and how you navigated them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or colleague to refine your presentation skills and ensure you can convey your ideas effectively.
