At a Glance
- Tasks: Design and implement systems for Prime Video's Live OTT delivery and enhance automation.
- Company: Join Amazon, a leader in entertainment innovation and streaming services.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on customer satisfaction and innovation.
- Why this job: Shape the future of entertainment and impact millions of viewers worldwide.
- Qualifications: Experience in programming, AWS solutions, and troubleshooting technical systems.
The predicted salary is between 60000 - 80000 £ per year.
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies – all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content and exciting live sports events. Prime Video is a fast‑paced, growth business, available in more than 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
Key job responsibilities
- Design and implement systems that support Prime Video’s Live OTT delivery
- Develop tooling and automation to scale Prime Video Live Operations
- Grow monitoring capabilities and systems reliability
- Develop operational metrics and maintain service level agreements
- Provide escalation support for incoming trouble tickets
- Work with other teams and engineers to integrate into the greater Live Ops environment
A day in the life
Your morning starts by reviewing operational dashboards and alerts, ensuring live services are healthy. When issues arise – latency spikes, availability drops – you collaborate with the team to diagnose and resolve them quickly. Mid‑morning shifts to development: enhancing automation scripts, improving device monitoring workflows, and testing changes in staging environments to reduce manual intervention during live events. Afternoons bring cross‑team collaboration – troubleshooting priority tickets with encoding and operations engineers, deploying fixes before high‑profile events go live, and designing monitoring solutions that scale with Prime Video’s growing live sports portfolio.
About The Team
The Playback Ops Systems Group builds and maintains reliable, high‑performance customer‑experience monitoring tooling and infrastructure. We take ownership of the end‑to‑end live monitoring experience – from a Living Room device, through our encoding and analysis platform, to our Live Ops AVOCs (Amazon Video Operation Centres). Our team makes a big impact because nothing is more important to us than delighting our customers, continually earning their trust, and thinking long term. If you crave a sense of ownership, this is the place to be.
Basic Qualifications
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience utilizing AWS cloud solutions in a DevOps environment
- Experience with CI/CD pipelines and build processes
- Experience troubleshooting and debugging technical systems, or experience operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets
- Knowledge of concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, electronic system design, and decision making
- Experience in network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
Preferred Qualifications
- Experience in automating, deploying, and supporting large‑scale infrastructure
- Experience with automation and version control tools, or experience troubleshooting and debugging technical systems and experience in web security
- Experience working in an Agile environment using the Scrum methodology
- Knowledge of a front‑end language (JavaScript, CSS, HTML, etc.)
- Experience using JavaScript frameworks such as Angular and React
Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Playback Ops Sys Dev Engineer, Playback Operations Systems Group employer: Prime Video & Amazon MGM Studios
At Amazon's Prime Video team in London, we are committed to fostering a vibrant and inclusive work culture that prioritises employee growth and collaboration. As a Senior UX Designer, you will have the opportunity to shape the future of entertainment while working alongside passionate professionals who value innovation and creativity. With access to mentorship, autonomy in your role, and a supportive environment, you'll thrive as you contribute to delivering exceptional user experiences for customers worldwide.
Contact Details:
Prime Video & Amazon MGM Studios Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Playback Ops Sys Dev Engineer, Playback Operations Systems Group
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Prime Video & Amazon MGM Studios or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Prime Video & Amazon MGM Studios.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Prime Video & Amazon MGM Studios.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Prime Video & Amazon MGM Studios that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Playback Ops Sys Dev Engineer, Playback Operations Systems Group
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Prime Video & Amazon MGM Studios.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Prime Video & Amazon MGM Studios and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Prime Video & Amazon MGM Studios
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Prime Video & Amazon MGM Studios uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
