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For Companies At a Glance
- Tasks: Manage daily operations, support staff, and ensure excellent patient care in a busy clinic.
- Company: Award-winning health, wellness, and beauty clinic with a welcoming approach.
- Benefits: Competitive salary, work-life balance, private health insurance, and mentoring support.
- Why this job: Join a dynamic team and make a real difference in patient care and clinic operations.
- Qualifications: 2 years’ experience in healthcare or hospitality management, strong leadership, and communication skills.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 32000 - 40000 £ per year.
Job Description
About the Clinic
This award-winning clinic operates across two busy London sites. They offer everything from physiotherapy, osteopathy, and chiropractic treatments to massage, pilates, laser hair removal, and advanced skin & beauty therapies.
Known for their high clinical standards and welcoming approach, the clinics provide a full spectrum of care, whether that’s helping a patient recover from injury, supporting long-term health, or delivering professional wellbeing and beauty services.
They run flexible hours, including evenings and weekends, so accessibility and patient experience sit at the heart of everything they do.
The Role
We’re looking for a Practice Manager to oversee the smooth running of both clinics. This is a hands-on role blending operations, communications, and patient care. You’ll be the go-to person for both staff and patients, making sure everything runs efficiently while keeping service standards high.
What You’ll Do
- Clinic Operations: Oversee daily operations across both sites, scheduling, stock, suppliers, and facilities.
- Team Support & Comms: Act as the main point of contact for staff, streamline internal communication, and support team management.
- Patient Care; Handle phone/email enquiries, resolve concerns, escalate complex cases, and ensure excellent customer service.
- Appointments & Feedback: Manage scheduling processes and follow up with patients to improve the client experience.
- Clinic Representation: Attend occasional events and represent the clinic when needed.
What We’re Looking For
- 2+ years’ experience in a clinic, healthcare, beauty, or hospitality management role.
- Strong organisational and leadership skills, you know how to keep things moving.
- Excellent interpersonal skills with proven client-facing experience.
- Clear, confident communicator (written and verbal).
- Comfortable using email platforms, CRMs, and other communication tools.
- Familiarity with healthcare/medical terminology is a bonus, but not essential.
- Proactive, adaptable, and detail-focused.
Salary & Hours
- Salary: £32,000 – £40,000 depending on experience.
- Hours: 40 hours per week, shift-based (some evening shifts). Saturdays are part of the rota
- Work / Life balanced schedule
- Mentoring & support
- Paid holiday
- Company pension
- Private health insurance (including dental, optical, and mental health provisions)
- Cycle to work scheme
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
Work Location: In person
Practice Manager - health, wellness & beauty clinic employer: Prime Staffing Solutions
Contact Detail:
Prime Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager - health, wellness & beauty clinic
✨Tip Number 1
Network like a pro! Reach out to your connections in the health, wellness, and beauty sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your personality! When you land an interview, let your passion for patient care and clinic operations shine through. Be yourself and share your experiences that highlight your leadership and organisational skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with clinics looking for someone just like you. Let’s get you that Practice Manager role!
We think you need these skills to ace Practice Manager - health, wellness & beauty clinic
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health, wellness, and beauty shine through. We want to see that you genuinely care about patient experience and the services we offer.
Tailor Your CV: Make sure your CV highlights relevant experience in clinic or healthcare management. We’re looking for those organisational and leadership skills, so don’t be shy about showcasing them!
Be Clear and Concise: In your cover letter, communicate clearly and confidently. We appreciate straightforward communication, so keep it professional but friendly. Remember, we want to get to know you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Prime Staffing Solutions
✨Know the Clinic Inside Out
Before your interview, make sure you research the clinic thoroughly. Understand their services, values, and what sets them apart in the health, wellness, and beauty industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Practice Manager, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experience where you've successfully managed operations or improved processes. Be ready to discuss how you handle scheduling, stock management, and team support.
✨Communicate Clearly and Confidently
Since this role involves a lot of communication with both staff and patients, practice articulating your thoughts clearly. Use specific examples to illustrate your interpersonal skills and how you've resolved conflicts or improved patient experiences in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as handling a difficult patient or managing a scheduling conflict, and prepare your responses to demonstrate your proactive and adaptable nature.