Pub/restaurant General Manager

Pub/restaurant General Manager

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations, manage staff, and ensure customer satisfaction in a vibrant dining environment.
  • Company: Join dynamic hospitality clients known for their unique social dining experiences.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth in a fun atmosphere.
  • Why this job: Be part of a passionate team that values character and creativity in hospitality.
  • Qualifications: Hospitality degree preferred; 3-7 years of relevant management experience required.
  • Other info: Ideal for those who thrive in fast-paced environments and love engaging with customers.

The predicted salary is between 36000 - 60000 £ per year.

We have two hospitality clients that are looking for General Managers who require experience in pubs, and Assistant restaurant managers and restaurant managers who require restaurant experience. The Restaurant Manager roles need someone who is warm, friendly, has lots of character but is quirky for their social dining venue. Someone who is really passionate about hospitality and wants to progress.

  • Supervise and coordinate daily restaurant operations.
  • Manage staff scheduling, training, and performance.
  • Monitor inventory levels and order supplies as needed.
  • Handle customer complaints and queries professionally.
  • Maintain operational and financial records.
  • Enforce company policies and quality standards.

Hospitality degree preferred. ~3+ years of experience in restaurant management or related role. ~Proficiency in restaurant POS systems and Microsoft Office. ~Flexibility to work evenings, weekends, and holidays.

The General Manager requires someone with extensive experience in this role and in pubs. Oversees the strategic and operational aspects of one or more units. This role is accountable for achieving business goals, maintaining brand standards, driving customer satisfaction, and developing high-performing teams.

  • Lead and inspire restaurant management teams to deliver consistent excellence.
  • Recruit, mentor, and retain talent across locations.
  • Oversee customer service standards and brand compliance.

Bachelor’s degree in hospitality, business, or related field (preferred). ~5–7 years of progressive leadership experience in multi-unit or high-volume restaurant management. ~Demonstrated success in team leadership, budgeting, and customer experience.

Pub/restaurant General Manager employer: Prime Recruitment Solutions

Join a vibrant and dynamic hospitality group that values passion and character in its team members. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can progress in your career while enjoying a supportive and friendly work culture. Located in a lively area, our venues provide a unique social dining experience, making it an exciting place to work for those who thrive in a fast-paced environment.
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Contact Detail:

Prime Recruitment Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pub/restaurant General Manager

✨Tip Number 1

Network within the hospitality industry by attending local events or joining relevant online groups. This can help you connect with other professionals who might know about job openings or can provide valuable insights into the role.

✨Tip Number 2

Showcase your passion for hospitality by engaging in community events or initiatives related to food and beverage. This not only enhances your profile but also demonstrates your commitment to the industry.

✨Tip Number 3

Research the specific pubs or restaurants you're interested in and understand their brand values and customer base. Tailoring your approach to align with their ethos can make a significant difference during interviews.

✨Tip Number 4

Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlighting specific examples of how you've driven customer satisfaction and improved operational efficiency will set you apart.

We think you need these skills to ace Pub/restaurant General Manager

Leadership Skills
Customer Service Excellence
Staff Management and Training
Financial Acumen
Inventory Management
Conflict Resolution
Operational Oversight
Strategic Planning
Performance Monitoring
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Knowledge of POS Systems
Time Management
Team Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality, particularly in pubs and restaurants. Emphasise your leadership roles, team management skills, and any specific achievements that demonstrate your ability to drive customer satisfaction and operational excellence.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your unique character. Mention specific experiences that align with the job requirements, such as managing staff, handling customer complaints, or overseeing operations. Make it personal and engaging to reflect your personality.

Highlight Relevant Skills: In your application, clearly outline your proficiency in restaurant POS systems and Microsoft Office. If you have experience with budgeting or inventory management, be sure to include that as well. These skills are crucial for the roles being offered.

Showcase Your Leadership Experience: Detail your leadership experience, especially in multi-unit or high-volume settings. Provide examples of how you've successfully recruited, mentored, and retained talent, as well as how you've led teams to achieve business goals and maintain brand standards.

How to prepare for a job interview at Prime Recruitment Solutions

✨Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm and commitment to providing excellent customer service.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in previous roles. Discuss your approach to mentoring and developing staff, as well as how you handle challenges within a team setting.

✨Know the Business Inside Out

Familiarise yourself with the company's brand and operational standards. Be ready to discuss how you would maintain these standards while driving customer satisfaction and achieving business goals.

✨Be Ready for Scenario Questions

Expect to be asked about how you would handle specific situations, such as customer complaints or staff conflicts. Prepare thoughtful responses that showcase your problem-solving skills and ability to remain calm under pressure.

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