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- Tasks: Manage bookings and create memorable experiences for guests.
- Company: Join a vibrant independent music and hospitality brand with successful venues and festivals.
- Benefits: Enjoy competitive pay, bonuses, discounts, and free access to events.
- Why this job: Be part of a fun team in the entertainment industry, making every guest's experience unforgettable.
- Qualifications: Must be a people person with a passion for client service.
- Other info: Opportunities available across London.
The predicted salary is between 24000 - 36000 £ per year.
Our client is a fantastic independent music and hospitality brand that has a range of hugely successful venues and festivals.
We have opportunities across London for awesome Hosts & Hostesses to help create memorable experiences for each and every guest.
Main Responsibilities Include:
- Managing bookings, either in person, over the phone, or online
- Providing waiting times to customers who are not pre-booked
- Creating a warm and welcoming atmosphere for guests that’s in line with the restaurant or bar’s image or branding
- Providing personalised service and assistance for large parties of guests and VIPs
- Being a go-to person and point of contact for customer feedback and helping to resolve any customer issues
- Ensuring cleanliness and hygiene standards are met in the front of house area
- Assisting with the opening and closing of the restaurant
- Learning the food and beverage menu
All we ask is that you are a people person, who loves the entertainment industry and client service is at the forefront, ensuring each and every experience is one the clients will remember!
Why You'll Love Working With Us:
- Competitive Salary & Bonus: Earn a competitive base salary with a bonus structure tied to achieving reservation targets.
- Friendly Work Environment: Thrive alongside a team of talented professionals
- Food & Social Perks with discounts across our venues and plus free guestlist access to our events and festivals.
- Pension
Hospitality Host/Hostess employer: Prime Recruitment Solutions
Contact Detail:
Prime Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Host/Hostess
✨Tip Number 1
Network within the hospitality industry by attending local events or festivals. This will help you meet people who might have insights into the role and can even refer you to opportunities at our venues.
✨Tip Number 2
Familiarise yourself with the latest trends in hospitality and customer service. Being knowledgeable about what makes a great guest experience can set you apart during interviews.
✨Tip Number 3
Practice your communication skills, especially in handling customer feedback and resolving issues. Role-playing different scenarios with friends can help you feel more confident when interacting with guests.
✨Tip Number 4
Show your passion for the entertainment industry by engaging with our brand on social media. Commenting on posts or sharing your experiences can help you get noticed by our hiring team.
We think you need these skills to ace Hospitality Host/Hostess
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Hospitality Host/Hostess. Tailor your application to highlight relevant experience in customer service and hospitality.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the entertainment industry and client service. Mention specific experiences where you created memorable guest experiences or resolved customer issues effectively.
Highlight Relevant Skills: In your CV, emphasise skills that are crucial for the role, such as communication, problem-solving, and teamwork. Include any experience with managing bookings or working in fast-paced environments.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Prime Recruitment Solutions
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your love for creating memorable guest experiences, as this will resonate well with the company's values.
✨Demonstrate Your People Skills
As a Host/Hostess, you'll be interacting with guests constantly. Be prepared to discuss how you handle different types of customers and share examples of how you've successfully resolved issues in the past. This will showcase your ability to create a welcoming atmosphere.
✨Know the Venue and Menu
Research the specific venue and its offerings before the interview. Familiarise yourself with their food and beverage menu, as well as their branding and atmosphere. This knowledge will show your commitment and help you stand out as a candidate.
✨Prepare for Scenario Questions
Expect to be asked scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to manage bookings or deal with difficult customers, and be ready to explain how you handled them effectively.
