At a Glance
- Tasks: Support the management team in day-to-day operations and staff coordination.
- Company: Join a leading recruitment agency at Dundonald International Ice Bowl.
- Benefits: Earn £18.85 per hour with flexible hours and valuable experience.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Make a real impact while developing your leadership and organisational skills.
- Qualifications: Experience in supervisory roles and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Dundonald International Ice Bowl, 111 Old Dundonald Road, Dundonald, BT16 1XT
Pay: £18.85 per hour PAYE
Hours: 7 hours per week
Contract: Temporary, 13 weeks
Start date: 8 June 2026
Number of roles: 2
Prime Recruitment Services are currently recruiting for Operations Coordinators to support the management team at Dundonald International Ice Bowl. This is a temporary role supporting the day-to-day operation of the centre, including staff coordination, rota planning, customer service, health and safety, contractor liaison and support across Dundonald Touring Caravan Park.
The Role
As Operations Coordinator, you will work as part of the management team and support the Operations Manager in ensuring the centre runs safely, efficiently and professionally. You will help coordinate Senior Recreation Assistants and Recreation Assistants, support the delivery of operational programmes, supervise functions within the centre, and act as manager on duty as required.
Key Responsibilities
- Coordinating staff rotas to ensure suitable cover across the centre
- Supervising operational staff and supporting day-to-day service delivery
- Assisting with the management of Dundonald International Ice Bowl and Dundonald Touring Caravan Park
- Supporting excellent customer service standards across all areas of the facility
- Liaising with cleaning, security, caretaking and external contractors
- Assisting with business planning, reports, estimates and financial monitoring
- Supporting income generation, marketing activity and operational improvements
- Helping coordinate training for recreation staff
- Supporting HR processes, recruitment, leave planning and employee relations matters
- Ensuring health and safety standards are maintained at all times
- Supporting events, bookings, clubs, associations and operational programmes
- Promoting equality, inclusion and high standards of public service
- Acting as manager on duty in line with the agreed rota
Requirements
Applicants should have experience in a supervisory, operational or leisure management environment and be confident managing staff, rotas, customer service and day-to-day operational issues. The ideal candidate will have:
- Experience supervising staff or coordinating teams
- Strong organisational and rota planning skills
- Good customer service and communication skills
- Ability to work with contractors, internal departments and members of the public
- Understanding of health and safety in an operational environment
- Ability to work flexibly, including unsociable hours where required
- Strong problem-solving skills and the ability to work under pressure
- A professional and positive approach to service delivery
Additional Information
The post-holder must be flexible and prepared to work unsociable hours on a rota basis. Additional hours may be required depending on operational needs. Prime Recruitment Services is an equal opportunities employer and Northern Ireland's first recruitment agency accredited by the Living Wage Foundation.
Operations Coordinator in Dundonald employer: Prime Recruitment Services
At Prime Recruitment Services, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located at the Dundonald International Ice Bowl, our team enjoys a dynamic environment where every day brings new challenges and opportunities to enhance customer service and operational efficiency. With a commitment to employee development and a focus on equality and inclusion, we ensure that our staff are equipped with the skills and support they need to thrive in their roles.
Contact Details:
Prime Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Dundonald
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and operations sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations coordination. Think about your past experiences and how they relate to the role, especially around staff management and customer service.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully managed rotas or coordinated teams in previous roles. This will demonstrate your fit for the Operations Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Coordinator in Dundonald
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in supervisory and operational environments, and don’t forget to mention any relevant skills like rota planning and customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to the key responsibilities listed in the job description.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. This will show us that you can handle the pressures of the Operations Coordinator position with ease.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Prime Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the key responsibilities like staff coordination and customer service. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role involves rota planning and supervising staff, be ready to share specific examples of how you've successfully managed teams or schedules in the past. Highlight any tools or methods you used to keep everything running smoothly.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a customer complaint or managing a last-minute staffing issue. Think of relevant experiences where you solved problems effectively and be ready to discuss them.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you’ve ensured safety standards in previous positions, as this will show your commitment to maintaining a safe environment.
