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- Tasks: Support HR services, supervise staff, and manage employee relations.
- Company: Join a dynamic council committed to efficient HR practices and community service.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team environment.
- Why this job: Make a real impact in HR while developing your skills in a collaborative culture.
- Qualifications: Degree in HR/Business with 1 year of experience or 2 years of relevant experience without a degree.
- Other info: Ideal for those passionate about HR and looking to grow in a supportive setting.
The predicted salary is between 28800 - 43200 £ per year.
Main Purpose: Support the HR Officer/Business Coordinator in delivering efficient HR services. Supervise HR staff, advise managers on HR matters, and ensure compliance with council policies and procedures.
Key Responsibilities:
- Supervise and coordinate HR support staff.
- Assist with employee relations, absence, disciplinary, and grievance issues.
- Maintain HR records and produce reports.
- Handle Occupational Health referrals and sickness reviews.
- Support training, recruitment, and induction processes.
- Provide advice on payroll, FOI, and data protection.
- Promote service improvements and represent HR as needed.
Essential Criteria (One of the following):
- With qualification: Degree in HR/Business + 1 years HR experience in: a) Advising on HR policies/payroll/FOI b) Working with Trade Unions c) Managing attendance/discipline/staffing
- Without qualification: 2 years experience in all areas above
Desirable (for shortlisting): Qualified with 2+ years' experience, or Unqualified with 3+ years' experience in all key areas.
Skills Required: Strong communication, HR knowledge, team leadership, planning.
Business Support Officer (HR and Administration) employer: Prime Recruitment Services
Contact Detail:
Prime Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer (HR and Administration)
✨Tip Number 1
Network with current or former employees in HR roles to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your understanding of their specific needs during interviews.
✨Tip Number 2
Familiarise yourself with the latest HR trends and best practices, especially those relevant to the public sector. Being knowledgeable about current issues can set you apart and show your commitment to continuous learning.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that highlight your ability to handle employee relations and compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Demonstrate your leadership skills by sharing instances where you've successfully supervised a team or improved processes. Highlighting these experiences can showcase your readiness for the supervisory aspects of the role.
We think you need these skills to ace Business Support Officer (HR and Administration)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience and skills that align with the job description. Emphasise your supervisory experience and any specific HR projects you've managed.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your experience in advising on HR policies, handling employee relations, and any relevant qualifications or training.
Highlight Compliance Knowledge: Since compliance with council policies is crucial, include examples of how you've ensured adherence to HR regulations in your previous roles. This will demonstrate your understanding of the importance of policy compliance.
Showcase Communication Skills: In both your CV and cover letter, provide examples of how you've effectively communicated with managers and staff. Strong communication is essential for this role, so highlight any relevant experiences.
How to prepare for a job interview at Prime Recruitment Services
✨Know Your HR Policies
Familiarise yourself with the council's HR policies and procedures. Being able to discuss these confidently will show your understanding of the role and demonstrate that you are prepared to advise managers effectively.
✨Showcase Your Leadership Skills
As a Business Support Officer, you'll be supervising HR staff. Prepare examples of how you've successfully led teams in the past, highlighting your ability to motivate and manage others.
✨Prepare for Scenario Questions
Expect questions about handling employee relations, absence management, and disciplinary issues. Think of specific situations you've encountered and how you resolved them, as this will illustrate your practical experience.
✨Demonstrate Your Communication Skills
Strong communication is key in HR. Be ready to discuss how you've effectively communicated with various stakeholders, including managers and employees, and how you handle sensitive information.
