At a Glance
- Tasks: Coordinate staff, manage operations, and ensure excellent customer service at a vibrant ice bowl.
- Company: Join Prime Recruitment Services at Dundonald International Ice Bowl, a fun and dynamic workplace.
- Benefits: Earn £18.85 per hour with flexible hours and valuable experience in operations management.
- Other info: Enjoy a temporary role with potential for growth and a positive work environment.
- Why this job: Be part of a team that creates memorable experiences for visitors while developing your leadership skills.
- Qualifications: Experience in supervisory roles and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Prime Recruitment Services are currently recruiting for Operations Coordinators to support the management team at Dundonald International Ice Bowl. This is a temporary role supporting the day-to-day operation of the centre, including staff coordination, rota planning, customer service, health and safety, contractor liaison and support across Dundonald Touring Caravan Park.
The Role
As Operations Coordinator, you will work as part of the management team and support the Operations Manager in ensuring the centre runs safely, efficiently and professionally. You will help coordinate Senior Recreation Assistants and Recreation Assistants, support the delivery of operational programmes, supervise functions within the centre, and act as manager on duty as required.
Key Responsibilities
- Coordinating staff rotas to ensure suitable cover across the centre
- Supervising operational staff and supporting day-to-day service delivery
- Assisting with the management of Dundonald International Ice Bowl and Dundonald Touring Caravan Park
- Supporting excellent customer service standards across all areas of the facility
- Liaising with cleaning, security, caretaking and external contractors
- Assisting with business planning, reports, estimates and financial monitoring
- Supporting income generation, marketing activity and operational improvements
- Helping coordinate training for recreation staff
- Supporting HR processes, recruitment, leave planning and employee relations matters
- Ensuring health and safety standards are maintained at all times
- Supporting events, bookings, clubs, associations and operational programmes
- Promoting equality, inclusion and high standards of public service
- Acting as manager on duty in line with the agreed rota
Requirements
Applicants should have experience in a supervisory, operational or leisure management environment and be confident managing staff, rotas, customer service and day-to-day operational issues. The ideal candidate will have:
- Experience supervising staff or coordinating teams
- Strong organisational and rota planning skills
- Good customer service and communication skills
- Ability to work with contractors, internal departments and members of the public
- Understanding of health and safety in an operational environment
- Ability to work flexibly, including unsociable hours where required
- Strong problem-solving skills and the ability to work under pressure
- A professional and positive approach to service delivery
Additional Information
The post-holder must be flexible and prepared to work unsociable hours on a rota basis. Additional hours may be required depending on operational needs. Prime Recruitment Services is an equal opportunities employer and Northern Ireland's first recruitment agency accredited by the Living Wage Foundation.
Operations Coordinator in Dundonald employer: Prime Recruitment Services Limited
At Prime Recruitment Services, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located at the Dundonald International Ice Bowl, our team enjoys a dynamic environment where every day brings new challenges and opportunities to enhance customer service and operational efficiency. With a commitment to employee development and a focus on equality and inclusion, we ensure that our staff are well-equipped to thrive in their roles while contributing to a vibrant community hub.
Contact Details:
Prime Recruitment Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Dundonald
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Familiarise yourself with their services and think about how your skills can contribute to their success. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to staff coordination and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Coordinator in Dundonald
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in supervising staff and managing rotas, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your customer service skills and operational experience. We love a good story that showcases your strengths!
Show Off Your Organisational Skills:Since this role involves a lot of coordination, make sure to highlight your organisational skills in your application. Whether it's managing schedules or liaising with contractors, we want to know how you keep everything running smoothly!
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Dundonald International Ice Bowl!
How to prepare for a job interview at Prime Recruitment Services Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operations Coordinator. Familiarise yourself with the day-to-day operations at Dundonald International Ice Bowl and think about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Since this role involves supervising staff and coordinating teams, be ready to share specific examples of how you've successfully managed people in the past. Highlight your problem-solving skills and how you've handled operational challenges.
✨Demonstrate Customer Service Excellence
Customer service is key in this role, so prepare to discuss how you've ensured high standards in previous positions. Think of scenarios where you went above and beyond for customers and how you resolved any issues that arose.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, operational challenges, or future projects at Dundonald International Ice Bowl. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
