At a Glance
- Tasks: Provide essential admin support and deliver excellent customer service in a dynamic environment.
- Company: Join a supportive team dedicated to making a difference in the community.
- Benefits: Enjoy a part-time schedule, work-life balance, and ongoing learning opportunities.
- Other info: Collaborative atmosphere with opportunities for professional growth.
- Why this job: Make a real impact while gaining valuable experience across various business functions.
- Qualifications: Organised, detail-oriented, and experienced in administration or customer service roles.
The predicted salary is between 24000 - 25989 £ per year.
Downpatrick Monday-Friday | 9:00am-1:00pm
Part-Time Opportunity
Looking for a role where every day is different and your work truly makes a difference? We're seeking an organised, proactive, and customer-focused Business Support Officer to join our busy team. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering exceptional administrative and customer support services. As a key member of our Business Support team, you'll play an important role in helping services run smoothly across the organisation. From supporting meetings and managing correspondence to assisting customers and maintaining essential records, you'll be at the heart of delivering efficient and effective services to the community.
What You'll Be Doing
- Providing professional administrative and secretarial support to Council officers and departments
- Acting as a key point of contact for customers, colleagues, and external stakeholders
- Managing correspondence, records, data systems, and document control processes
- Organising meetings, preparing agendas, taking minutes, and ensuring actions are followed through
- Processing financial transactions, invoices, payments, and maintaining accurate financial records
- Delivering excellent customer service through reception duties and query resolution
- Supporting departmental projects, events, and service improvement initiatives
- Maintaining confidentiality and ensuring compliance with data protection requirements
- Working collaboratively across departments to provide flexible business support where needed
What We're Looking For
- Highly organised with excellent attention to detail
- Strong communicators with a professional and friendly approach
- Experienced in administration, customer service, or business support roles
- Comfortable working with databases, Microsoft Office applications, and digital systems
- Able to prioritise workloads and meet deadlines in a busy environment
- Team players who can build positive working relationships across different departments
- Committed to delivering outstanding customer service
Why Join Us
- Enjoy a part-time schedule that supports work-life balance
- Be part of a supportive and collaborative team
- Gain valuable experience across a wide range of business functions
- Work in a role where your contribution directly supports local services and communities
- Access ongoing learning and development opportunities
About the Role
The Business Support Officer provides comprehensive administrative support across a range of services, helping ensure the efficient delivery of high-quality customer-focused operations. The role requires flexibility, professionalism, discretion, and a commitment to delivering excellent service standards. If you're an organised administrator with a positive attitude and a passion for supporting people and processes, we'd love to hear from you. Apply today and become an essential part of a team that helps keep services running smoothly every day.
Business Support Office (Part-Time) in Downpatrick employer: Prime Recruitment Services Limited
Join our dynamic team in Downpatrick as a Business Support Officer, where your role is pivotal in delivering exceptional administrative and customer support services. We pride ourselves on fostering a collaborative work culture that values flexibility and work-life balance, offering you the chance to grow professionally while making a meaningful impact in the community. With ongoing learning opportunities and a supportive environment, this part-time position is perfect for those looking to thrive in a fast-paced setting while contributing to local services.
Contact Details:
Prime Recruitment Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Office (Part-Time) in Downpatrick
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Prime Recruitment Services Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Prime Recruitment Services Limited and let us see your personality shine through!
We think you need these skills to ace Business Support Office (Part-Time) in Downpatrick
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Prime Recruitment Services Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Prime Recruitment Services Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Prime Recruitment Services Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Prime Recruitment Services Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Prime Recruitment Services Limited will surely appreciate.
