Administrator in Lisburn

Administrative Officer (Temporary)

Pay: £14.84 per hour
Duration: Minimum 2 weeks, potential up to 6 weeks
Location: Environmental Health Service Unit
Team: Landlord Registration Scheme
Reports to: Landlord Registrar

Main Duties

• Clear backlog of emails and issue new correspondence

• Provide secretarial and administrative support to the team

• Assist with customer queries (by letter, email, and phone)

• Help resolve data migration issues related to the landlord registration system

Person Were Looking For

Essential:

• 5 GCSEs (Grades AC) including English and Maths, or NVQ Level 2

• 3+ years experience in clerical and administrative work

• Confident using Microsoft Office packages (Word, Excel, Outlook)

• Ability to prioritise workload and manage time independently

(If qualifications are not held, 5 years relevant experience is required.)

Desirable:

• Customer service experience

• Experience extracting reports from databases and checking data accuracy

• Experience servicing meetings (producing agendas and minutes)

• Experience working with external stakeholders

Ideal Traits

• Methodical approach to working with large volumes of data

• Friendly, professional manner when dealing with customers

• Ability to work independently and identify issues early

• Team-oriented, willing to support and collaborate with colleagues

Additional Information

• Full support and training on processes will be provided

• The team is newly formed, and everyone is learning and establishing processes together