Administrator

Business Support Clerk

Job Location:
Belfast City Centre

Overview

We are seeking a dedicated and detail-oriented Business Support Clerk to join our team. This role is pivotal in ensuring the smooth operation of our business support services. The successful candidate will assist in providing a comprehensive, efficient, and effective clerical and administrative service. If you are organised, customer-focused, and possess strong IT skills, we encourage you to apply.

Responsibilities

• Provide clerical support, including maintaining both computerised and manual systems, filing, and processing mail.
• Perform business support tasks such as cash handling, call handling, and data entry.
• Draft routine correspondence, reports, and presentations.
• Use various office-related IT software packages as required.
• Compile and distribute routine statistical and performance information.
• Arrange meetings and take minutes as appropriate.
• Deliver excellent customer care via face-to-face, telephone, and email interactions.
• Operate office machinery such as binders, laminators, and photocopiers.
• Manage workload to meet agreed performance standards.
• Participate in training and development programmes to enhance skills.

Qualifications

Essential Criteria:

• Successful completion of a computer-based assessment (ISV) testing general aptitude, Microsoft Outlook, Word, and Excel skills.
• Access to a personal email address for the assessment link.

Key Skills:

• Strong written and oral communication skills.
• Ability to work effectively as part of a team.
• Excellent customer care and IT skills.
• Proven work planning and prioritisation skills.

Day-to-Day

On a typical day, you will:

• Handle administrative tasks such as filing, data entry, and drafting correspondence.
• Provide support and resolve queries for customers and colleagues.
• Prepare reports, presentations, and statistical data.
• Organise and attend meetings, taking minutes as required.
• Use office equipment efficiently to maintain smooth operations.

Pay & Benefits

• Pay: £13.47 per hour
• Opportunities for professional development and training
• Supportive and collaborative work environment in a central Belfast location

Please Note

• This is an office-based role requiring attendance 5 days per week.
• Remote or homeworking options are not available for this position.

Apply

If you are ready to contribute to a dynamic team and excel in a fast-paced environment, we look forward to receiving your application.