Compliance Communications Monitoring Officer – 6 Months Temp

A prestigious international Bank is seeking an experienced Compliance Officer who can support them on a project with Communications Monitoring capability and understanding and associated IT aspects. Your responsibilities will include: * Proactively managing the compliance relationships and coordination with Vendors, Head Office, and IT with the implementation of a new screening solution * Providing practical troubleshooting support with the system e.g., use case reviews, testing coordination, data quality, performance optimisation, keyword effectiveness * Investigating screening issues identified by the Compliance team and coordinating with IT and third-party resources to resolve with alternative solutions * Business-side administration of the current Communication Monitoring Tool * Making proposals to optimise the existing screening algorithms and lexicons * Conducting Quality Assurance analysis on the current monitoring process Your experience must include: * Extensive proven experience in Compliance, advising on regulatory requirements for Communications Surveillance gained within banking * Communication Monitoring System implementation and/or testing experience * Communication Monitoring Tools experience e.g. Arctera, Purview, Global Relay * Strong data investigation and problem-solving skills * Excellent communication skills to liaise at all levels This is a hybrid role - working three days a week in the London office and two days remotely, however for the first couple of months the successful candidate will likely be required to work 5 days a week in the office