Passenger Transport Team Leader Location: Ley Street Depot, Ilford, Essex
Hours: 36 hours per week
Salary: To be confirmed
Working pattern: Rota-based, with on-call duties when required
Are you a confident team leader with passenger transport knowledge and a commitment to delivering safe, reliable services?
Prime Jobs Recruitment is recruiting a Passenger Transport Team Leader to support Redbridge Council's Passenger Services operation.
You will supervise drivers and passenger attendants, coordinate daily resources and help deliver a responsive service for children, young people and vulnerable adults. Working closely with schools, families and council colleagues, you will ensure journeys are organised around passengers' needs.
Key responsibilities Supervise, support and motivate drivers and passenger attendants.
Plan rotas and allocate staff and vehicles to meet service requirements.
Manage annual leave requests, sickness absence and return-to-work meetings.
Conduct one-to-ones, appraisals and team meetings, identifying training needs.
Handle customer enquiries, complaints and staff issues professionally and sensitively.
Check driver licences, timesheets, log sheets and tachograph records.
Coordinate vehicle safety inspections and servicing with the workshop.
Assist with risk assessments for routes and individual tasks.
Maintain accurate booking systems, records and management reports.
Record overtime and additional hours, ensuring information reaches payroll promptly.
Support quotations for transport bookings and additional work.
Deputise for the Operations Supervisor or Operations Manager when required.
Essential requirements Certificate of Professional Competence (CPC) in Passenger Transport.
IOSH Managing Safely certificate or equivalent.
Strong leadership skills and the ability to supervise and delegate effectively.
Experience working in a busy environment with deadlines and competing priorities.
Good organisational skills, including planning rotas and mainta...
Passenger Transport Team Leader in Ilford employer: PRIME JOBS RECRUITMENT
At Prime Jobs Recruitment, we pride ourselves on being an excellent employer by offering competitive pay and a supportive work environment for our D1 Minibus Drivers. Our team-oriented culture fosters collaboration and growth, ensuring that employees have opportunities to develop their skills while enjoying the unique experience of working in the vibrant Milton Keynes area, close to the iconic Silverstone race track.
