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- Tasks: Manage client accounts, lead meetings, and resolve service issues.
- Company: Join a dynamic team in the Kelvedon area focused on client relationships.
- Benefits: Competitive salary, full-time hours, and opportunities for growth.
- Other info: Enjoy a collaborative environment with a focus on continuous improvement.
- Why this job: Make a real impact by building long-term client relationships and driving service improvements.
- Qualifications: Experience in client relations, excellent communication, and IT skills required.
The predicted salary is between 29000 - 32000 £ per year.
A client of ours in the Kelvedon area are recruiting a Client Relationship Manager to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.00pm (35 hours) and paying £29,000 - £32,000 per annum depending on experience.
Key Duties include but are not limited to:
- Manage and develop client accounts and build long-term relationships
- Lead client meetings (virtual and in-person)
- Monitor performance and resolve service issues
- Identify service improvements and growth opportunities
- Support with team objectives and process improvements
- Coordinate with internal teams, advisors, and surveyors for timely delivery
- Arrange site visits and manage logistics and access
- Process quotations and instructions accurately and on time
- Handle bespoke client requirements and ensure expectations are met
- Conduct audits of account and operational processes
- Track and report on account and departmental performance
- Support upselling, cross-selling, and revenue growth initiatives
- Maintain accurate client records and documentation
- Ensure compliance with company policies and ISO standards
- Contribute to continuous improvement and ad hoc projects
Skills and Experience required to be considered for this Client Relationship Manager position:
- Previous client relationship, account management, call centre and customer service experience
- Excellent communication skills
- Attention to detail and accuracy
- Team collaboration and coordination skills
- IT proficiency (CRM systems, Microsoft Office, reporting tools)
If you feel like you meet the above criteria & would like to be considered for this Client Relationship Manager position, please apply with your CV.
Client Relationship Manager in Kelvedon employer: Prime Appointments
Contact Detail:
Prime Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in Kelvedon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Relationship Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs. Be ready to discuss how you've managed client accounts and resolved service issues in the past.
✨Tip Number 3
Show off your communication skills! Whether it's during an interview or a networking event, practice articulating your thoughts clearly and confidently. Remember, building long-term relationships starts with effective communication.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Client Relationship Manager in Kelvedon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous client relationship and account management experience to show us you’re the right fit for the role.
Show Off Your Communication Skills: Since excellent communication is key for this position, use clear and concise language in your application. We want to see how you can convey your thoughts effectively, just like you would in client meetings.
Be Detail-Oriented: Attention to detail is crucial for a Client Relationship Manager. Double-check your application for any typos or errors, and ensure that all information is accurate and well-organised. This will demonstrate your commitment to quality.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Prime Appointments
✨Know Your Clients
Before the interview, research the company and its clients. Understand their needs and challenges so you can discuss how you would manage and develop client accounts effectively.
✨Showcase Your Communication Skills
As a Client Relationship Manager, excellent communication is key. Prepare examples of how you've successfully led client meetings or resolved service issues in the past to demonstrate your skills.
✨Highlight Your Attention to Detail
Be ready to discuss how you ensure accuracy in processing quotations and managing client records. Share specific instances where your attention to detail made a difference in client satisfaction.
✨Demonstrate Team Collaboration
Since this role involves coordinating with internal teams, come prepared with examples of how you've worked collaboratively in the past. This will show that you can support team objectives and contribute to process improvements.