At a Glance
- Tasks: Manage client accounts, build relationships, and lead meetings to drive growth.
- Company: Dynamic company in Kelvedon with a focus on client satisfaction.
- Benefits: Competitive salary, full-time hours, and opportunities for professional development.
- Other info: Enjoy a collaborative environment with a focus on continuous improvement.
- Why this job: Join a team where your skills can make a real difference in client success.
- Qualifications: Experience in account management or customer service with strong communication skills.
A client of ours in the Kelvedon area are recruiting an Account Manager to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.00pm (35 hours) and paying £29,000 - £32,000 per annum depending on experience.
Key Duties include but are not limited to:
- Manage and develop client accounts and build long-term relationships
- Lead client meetings (virtual and in-person)
- Monitor performance and resolve service issues
- Identify service improvements and growth opportunities
- Support with team objectives and process improvements
- Coordinate with internal teams, advisors, and surveyors for timely delivery
- Arrange site visits and manage logistics and access
- Process quotations and instructions accurately and on time
- Handle bespoke client requirements and ensure expectations are met
- Conduct audits of account and operational processes
- Track and report on account and departmental performance
- Support upselling, cross-selling, and revenue growth initiatives
- Maintain accurate client records and documentation
- Ensure compliance with company policies and ISO standards
- Contribute to continuous improvement and ad hoc projects
Skills and Experience required to be considered for this Account Manager position:
- Previous client relationship, account management, call centre and customer service experience
- Excellent communication skills
- Attention to detail and accuracy
- Team collaboration and coordination skills
- IT proficiency (CRM systems, Microsoft Office, reporting tools)
If you feel like you meet the above criteria and would like to be considered for this Account Manager position, please apply with your CV.
Account Manager in Kelvedon employer: Prime Appointments
Contact Detail:
Prime Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Kelvedon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and think about how you can contribute to their growth. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to lead meetings and build relationships. Role-play with a friend or family member to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Manager in Kelvedon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous client relationship and account management experience to show us you're the right fit for the Account Manager role.
Show Off Your Communication Skills: Since excellent communication is key for this position, use your application to demonstrate your ability to convey information clearly. Whether it's through your CV or cover letter, let us see how you can lead client meetings and build relationships.
Be Detail-Oriented: Attention to detail is crucial for managing accounts and ensuring compliance. Make sure your application is free from typos and errors, and consider including examples of how you've maintained accuracy in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Prime Appointments
✨Know Your Clients
Before the interview, research the company and its clients. Understand their needs and challenges so you can discuss how you would manage and develop those accounts effectively.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully led client meetings or resolved service issues in the past. This will demonstrate your ability to build long-term relationships.
✨Highlight Your Attention to Detail
Be ready to discuss specific instances where your attention to detail made a difference. Whether it was processing quotations accurately or ensuring compliance with standards, these examples will show you’re the right fit for the role.
✨Demonstrate Team Collaboration
Account Managers often work with various internal teams. Share experiences where you coordinated with others to achieve a common goal, as this will highlight your teamwork and coordination skills.