At a Glance
- Tasks: Manage client accounts, build relationships, and drive service improvements.
- Company: Join a dynamic team in the Kelvedon area with a focus on client success.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and team objectives.
- Why this job: Make a real impact by enhancing client experiences and driving business growth.
- Qualifications: Experience in account management or customer service with strong communication skills.
The predicted salary is between 29000 - 32000 € per year.
A client of ours in the Kelvedon area is recruiting an Account Manager to join their team. This is a full‑time permanent position working Monday‑Friday 9.00 am‑5.00 pm (35 hours) and paying £29,000‑£32,000 per annum depending on experience.
Key Duties
- Manage and develop client accounts and build long‑term relationships
- Lead client meetings (virtual and in‑person)
- Monitor performance and resolve service issues
- Identify service improvements and growth opportunities
- Support with team objectives and process improvements
- Coordinate with internal teams, advisors, and surveyors for timely delivery
- Arrange site visits and manage logistics and access
- Process quotations and instructions accurately and on time
- Handle bespoke client requirements and ensure expectations are met
- Conduct audits of account and operational processes
- Track and report on account and departmental performance
- Support upselling, cross‑selling, and revenue growth initiatives
- Maintain accurate client records and documentation
- Ensure compliance with company policies and ISO standards
- Contribute to continuous improvement and ad hoc projects
Skills & Experience
- Previous client relationship, account management, call centre and customer service experience
- Excellent communication skills
- Attention to detail and accuracy
- Team collaboration and coordination skills
- IT proficiency (CRM systems, Microsoft Office, reporting tools)
Account Manager in Kelvedon Hatch employer: Prime Appointments
Join a dynamic team in the heart of Kelvedon as an Account Manager, where you will thrive in a supportive work culture that prioritises employee growth and development. With a competitive salary and a focus on work-life balance, this full-time role offers the opportunity to build meaningful client relationships while contributing to innovative service improvements. Enjoy a collaborative environment that encourages professional advancement and values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Kelvedon Hatch
✨Tip Number 1
Networking is key! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and think about how you can contribute to their growth. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to lead meetings and build relationships. Role-play with a friend or use online resources to sharpen your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Account Manager in Kelvedon Hatch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your previous experience in client relationship management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've successfully managed accounts or improved client relationships in the past. Let us know what makes you tick!
Show Off Your Communication Skills:As an Account Manager, communication is key. Make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still showing a bit of your personality. We love a good story!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Prime Appointments
✨Know Your Clients
Before the interview, research the company and its clients. Understand their needs and challenges so you can discuss how you would manage and develop those accounts effectively.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully led client meetings or resolved service issues in the past. This will demonstrate your ability to build long-term relationships.
✨Highlight Your Attention to Detail
Be ready to discuss specific instances where your attention to detail made a difference. Whether it was processing quotations accurately or ensuring compliance with standards, these examples will show you’re the right fit for the role.
✨Demonstrate Team Collaboration
Account Managers often work with various internal teams. Share experiences where you coordinated with others to achieve a common goal, as this will highlight your teamwork and collaboration skills.
