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- Tasks: Support IT systems, maintain data integrity, and provide technical assistance.
- Company: Dynamic company in Clacton-on-Sea with a focus on innovation.
- Benefits: Competitive salary, health services, wellbeing programme, and generous holiday options.
- Why this job: Join a team where your tech skills can shine and make a real difference.
- Qualifications: Interest in coding, proficiency in Microsoft packages, and strong communication skills.
- Other info: Great career growth potential and a supportive work environment.
A client of ours in the Clacton-on-Sea area are recruiting an IT & Systems Support Analyst to join their team. This is a full-time permanent position working Monday – Friday 8.30am – 5.00pm (37.5 hours) and paying £26,000 – £29,000 per annum depending on experience.
Want to apply Read all the information about this position below, then hit the apply button.
Key Duties include but are not limited to:
Maintain data integrity through audits, updates, and user support.
Administer MS365 and core systems, managing on-boarding and access.
Configure and set up user workstations.
Manage internal networks, cloud services and ensure optimal performance of hosting performance.
Track IT assets and software licenses.
Provide daily technical support and system maintenance.
Attend department meetings to share updates on system performance and technical needs.
Create and maintain dashboards, charts, and reports to track KPIs, performance and service metrics.
Analyse data from Salesforce, MS365, and internal tools to identify trends and opportunities.
Assist in the automation of data collection and reporting processes
Assist department heads in understanding data requirements and create reports to support business goals
Contribute to developing data standards, templates, and tracking methods to strengthen a data-driven culture.
Analyse recurring technical issues to identify root cause.
Assist with system development.
Develop and maintain user guides.Skills and Experience required to be considered for this IT & Systems Support Analyst position:
An interest in various coding such as HTML, CSS, JS, Python, Apex, SQL Etc.
Proficient within the Microsoft packages.
Eagerness to support others.
Previous experience in system administration or IT Support role beneficial
Excellent communication skills
Relevant Salesforce knowledge/experience advantageousGreat Benefits to working for this company include:
Potential to earn 10% of basic salary
Health and lifestyle services
Wellbeing program
20 days holiday + bank holiday
Option to purchase up to 5 days holiday
And more!If you feel like you meet the above criteria & would like to be considered for this IT & Systems Support Analyst position, please apply with your CV and contact Connor at Prime Appointments for a confidential chat. #officejobs
IT and Systems Support Analyst employer: Prime Appointments
Contact Detail:
Prime Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT and Systems Support Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a GitHub repository where you can display your coding projects or any relevant work. This gives potential employers a tangible look at what you can do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals to join our team, so make sure you hit that apply button!
We think you need these skills to ace IT and Systems Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT support and system administration. We want to see how your skills match the job description, so don’t be shy about showcasing your coding knowledge and proficiency in Microsoft packages!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT & Systems Support Analyst role and how you can contribute to our team. Keep it friendly and professional, just like us at StudySmarter!
Showcase Your Problem-Solving Skills: In your application, mention specific examples of how you've tackled technical issues in the past. We love candidates who can analyse problems and come up with effective solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Prime Appointments
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in coding languages like HTML, CSS, JS, Python, and SQL. Be ready to discuss how you've used these in past roles or projects, as this will show your practical knowledge and problem-solving abilities.
✨Showcase Your Communication Skills
As an IT & Systems Support Analyst, you'll need to explain complex tech issues to non-tech folks. Prepare examples of how you've successfully communicated technical information in the past. This will demonstrate your ability to support others effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific technical issues or user support scenarios. Think about past experiences where you resolved problems or improved processes, and be ready to share those stories during the interview.
✨Familiarise Yourself with the Company’s Tools
Since the role involves working with MS365, Salesforce, and internal tools, do a bit of research on these platforms. Understanding their functionalities and how they relate to the job will give you an edge and show your genuine interest in the position.
