At a Glance
- Tasks: Manage export shipments and ensure top-notch customer service in logistics.
- Company: Dynamic logistics company based in Basildon, Essex.
- Benefits: Competitive salary of £32,000, full-time role with career growth.
- Other info: Opportunity to develop new business and enhance operational processes.
- Why this job: Join a vibrant team and make an impact in global trade.
- Qualifications: Experience in freight forwarding and strong organisational skills required.
Location: Basildon, Essex
Industry: Logistics solutions in sea, air and road freight
Salary: £32,000 per annum
Job Type: Full-time, Permanent
THE OPPORTUNITY
We are currently recruiting for an experienced Multi Modal Export Administrator to join the team in Basildon. This is an excellent opportunity for an organised and commercially minded freight forwarding professional with experience across Air, Ocean and Road exports. You will play a key role in the day-to-day management of export shipments, ensuring customers receive a high level of service while shipments are handled efficiently, accurately and in compliance with all relevant regulations.
KEY RESPONSIBILITIES
- Manage the daily administration and coordination of export bookings and enquiries.
- Coordinate multi-modal export shipments across Air, Ocean and Road freight.
- Ensure customer requirements and expectations are met in a timely and cost-effective manner.
- Arrange collections, overseas deliveries and customs documentation.
- Liaise with customers, hauliers, carriers, overseas agents, 3PL providers, customs authorities and internal departments.
- Create and manage shipments on LBase.
- Ensure all shipment information and costs are accurately recorded against jobs in LBase.
- Complete export invoicing accurately and within required timescales.
- Negotiate competitive rates with suppliers and logistics providers.
- Maintain accurate shipment records, documentation and compliance information.
- Ensure export shipments comply with relevant customs regulations and international shipping requirements.
- Liaise with the Accounts Department regarding sales, costs and invoicing queries.
- Support the sales team with B2B sales activity, customer enquiries, lead generation and shipment updates.
- Assist with developing new business opportunities and maintaining strong relationships with existing customers.
- Work closely with the Branch Manager and wider team to maximise efficiency and profitability.
- Assist colleagues during busy periods and provide cover for other areas of the business when required.
- Assist with the training of new staff.
- Contribute to improving operational and supply chain processes.
ABOUT YOU
We are looking for someone who has a solid background in freight forwarding and export operations, with the ability to manage multiple shipments and priorities while maintaining a high level of accuracy. You will be confident communicating with customers and international partners and have a good understanding of the operational, documentation and financial aspects of export freight forwarding.
SKILLS AND EXPERIENCE
- Proven experience in export freight forwarding.
- Experience handling multi-modal shipments across Air, Ocean and Road.
- Good understanding of export booking processes and documentation.
- Knowledge of customs procedures, tariff classifications and duty/VAT principles.
- Experience liaising with overseas agents, carriers, hauliers and logistics providers.
- Strong attention to detail and excellent data-entry skills.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills.
- Good commercial awareness and understanding of freight costs and profitability.
- Experience negotiating rates with suppliers is advantageous.
- Experience with LBase or similar freight forwarding systems would be beneficial.
- CRM and B2B sales support experience would also be advantageous.
- A proactive, professional approach with a strong focus on customer service.
Export Administrator employer: Prime-Appointments
Join a well-established manufacturing business in Ipswich that values its employees and fosters a supportive work culture. With competitive pay rates and a focus on safety, this company offers a dynamic environment where you can grow your skills as a Press Brake Operator while contributing to high-quality production. Enjoy the benefits of a Monday to Friday schedule, allowing for a healthy work-life balance in a thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Export Administrator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Prime-Appointments and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Prime-Appointments!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Prime-Appointments keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Export Administrator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Prime-Appointments:This is your chance to really connect with the team at Prime-Appointments. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Prime-Appointments
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Prime-Appointments.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Prime-Appointments that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Prime-Appointments. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
